Project Manager I

Responsibilities

• Manage complex projects for new and existing clients responsible for initiating, planning, executing, monitoring/controlling, and closing the project ensuring all projects are delivered on time, within scope and budget.
• Report incidents to management and escalate as needed.
• Create and utilize established company tools, templates, and standard operating procedures to manage projects.
• Mentor and train team members on standard operating procedures and best practices.
• Maintain lessons-learned registry with feedback from the team members.
• Monitor, coach, and report team performance to the Manager, Program Management.
• Perform additional duties as assigned.

Qualifications

• Bachelor’s degree or equivalent work experience is required.
• Project Management Professional (PMP) is required.
• 5+ years of proven work experience in project management, coupled with hands-on experience with Coreforce products and services, is preferred.
• Experience in strategic planning, risk management, or change management is required.
• Six Sigma Green Belt Certification is highly preferred.
• Possess a professional presence (communication and appearance) with the ability to effectively influence stakeholders and resolve conflict.
• Excellent communication (written and verbal) skills with the ability to effectively communicate to audiences at different levels (IT, officers, law enforcement leadership, city council, and mayors) by modifying the message/language based on the audience.
• Excellent interpersonal skills with the ability to work well in a team with diverse personalities.
• Possess effective listening skills with a proactive client service focus.
• Ability to be assertive, take initiative, and be a proactive change agent.
• Able to work independently, prioritize, and complete tasks in an organized, efficient, and effective manner.
• Must be able to perform under a high-stress, deadline environment making sound decisions while maintaining a calm, confident demeanor.
• Able to be responsible and responsive to deliver on the company’s commitments to the client.
• Proven ability to multi-task with multiple projects and be flexible to changing demands.
• Able to effectively problem solve weighing multiple options to keep the project on time and within budget.
• Possess excellent attention to detail to ensure flawless project execution on time and within budget.
• Strong computer aptitude with proficiency with MS Office Suite and Google Workspace is required.
• Experience with project management software tools such as Monday.com and ERP software such as NetSuite is preferred.