Project Manager Healthcare

About the role

We are looking for a Project Manager to support a healthcare initiative focused on building and launching a transportation reimbursement program for Medicaid patients in Louisiana. This is a Contract position based in Plano, Texas, and the person in this role will help shape a scalable operating model starting with an initial pilot site. The ideal candidate will bring strong experience in business process improvement, cross-functional project leadership, and operational documentation to turn an identified reimbursement opportunity into a repeatable, sustainable program. This is remote, with some travel to Louisiana.

Responsibilities

• Evaluate existing transportation reimbursement activities to identify operational gaps, control weaknesses, and missed revenue opportunities.
• Create and document improved end-to-end workflows that support accurate reimbursement capture and consistent execution.
• Lead project activities from discovery through implementation, keeping milestones, deliverables, and stakeholder alignment on track.
• Partner with internal departments and external vendors to coordinate processes, clarify responsibilities, and improve reimbursement flow.
• Develop standard operating procedures, governance materials, and supporting documentation to strengthen process consistency.
• Guide change management efforts by preparing teams for new ways of working and helping drive adoption across impacted groups.
• Produce training resources and facilitate knowledge transfer so users can effectively follow the new procedures.
• Build a repeatable framework that can be expanded from the pilot location to additional facilities in the future.

Requirements

• 5+ years of experience managing projects focused on business process improvement, operations, or workflow redesign.
• Demonstrated success leading cross-functional initiatives that require process documentation, implementation planning, and stakeholder coordination.
• Experience creating SOPs, workflow diagrams