Project Manager - Commercial
About the role
Lead the end-to-end delivery of Veeva’s Commercial solutions, from project initiation through successful go-live and continuous improvement phases.
Serve as the primary liaison between Veeva and customer stakeholders, ensuring alignment across business, quality, and IT teams.
Facilitate delivery and execution of strategic roadmaps, managing multiple workstreams and dependencies.
Guide customers in adopting industry and Veeva best practices, with a focus on long-term value realization and process optimization.
Monitor project progress, proactively manage risks and issues, and ensure projects stay on schedule and within scope.
Define success metrics and consistently report on project performance and customer outcomes.
Foster strong, trusted relationships with customer teams, acting as a partner in their digital quality transformation journey.
Responsibilities
- Lead the end-to-end delivery of Veeva’s Commercial solutions, from project initiation through successful go-live and continuous improvement phases
- Serve as the primary liaison between Veeva and customer stakeholders, ensuring alignment across business, quality, and IT teams
- Facilitate delivery and execution of strategic roadmaps, managing multiple workstreams and dependencies
- Guide customers in adopting industry and Veeva best practices, with a focus on long-term value realization and process optimization
- Monitor project progress, proactively manage risks and issues, and ensure projects stay on schedule and within scope
- Define success metrics and consistently report on project performance and customer outcomes
- Foster strong, trusted relationships with customer teams, acting as a partner in their digital quality transformation journey
Requirements
- 8+ years of experience in software implementation, with a strong background in project management and customer-facing delivery
- Demonstrated success leading technology implementations or managing IT operations in a consultancy or enterprise environment
- Exceptional communication and stakeholder management skills, with the ability to translate business needs into actionable project plans
- Proven ability to work both independently and collaboratively in a fast-paced, remote-first environment
- Familiarity with content or data management platforms
Qualifications
- Master’s degree in Computer Science, Information Systems, Business Administration, or related field
- Experience with Veeva CRM, Veeva Vault, or similar content/data management platforms
Skills
- Project Management
- Customer Relationship Management
- Strategic Roadmap Development
- Industry Best Practices
- Risk Management
- Communication and Stakeholder Management
- Remote Work Experience
- Content/Data Management Platforms
Benefits
- Medical, dental, vision, and basic life insurance
- Flexible PTO and company paid holidays
- Retirement programs
- 1% charitable giving program
Pay
Base pay: $80,000 - $200,000
Schedule
Remote-first, with predictable core hours for meetings and collaboration.
Work Where It’s Best for You
Work Anywhere means you can work in an office or at home on any given day. It’s about getting the work done in the way and place that works best for each person. This applies across all locations and departments.
Additional Information
Veeva is a Public Benefit Corporation (PBC), committed to helping make the industries we serve more productive and creating high-quality employment opportunities. We invest in our offices to make them places where our employees like to go, and we create opportunities for teams to get together in person regularly. Customer-facing roles, such as Sales and Professional Services, live near and/or travel to their customers.
Equal Opportunity Employer
Veeva is an equal opportunity employer and is committed to providing an inclusive, accessible environment. We do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law.