Project Manager - Commercial

About the role

Lead the end-to-end delivery of Veeva’s Commercial solutions, from project initiation through successful go-live and continuous improvement phases.
Serve as the primary liaison between Veeva and customer stakeholders, ensuring alignment across business, quality, and IT teams.
Facilitate delivery and execution of strategic roadmaps, managing multiple workstreams and dependencies.
Guide customers in adopting industry and Veeva best practices, with a focus on long-term value realization and process optimization.
Monitor project progress, proactively manage risks and issues, and ensure projects stay on schedule and within scope.
Define success metrics and consistently report on project performance and customer outcomes.
Foster strong, trusted relationships with customer teams, acting as a partner in their digital quality transformation journey.

Responsibilities

• Lead the end-to-end delivery of Veeva’s Commercial solutions, from project initiation through successful go-live and continuous improvement phases
• Serve as the primary liaison between Veeva and customer stakeholders, ensuring alignment across business, quality, and IT teams
• Facilitate delivery and execution of strategic roadmaps, managing multiple workstreams and dependencies
• Guide customers in adopting industry and Veeva best practices, with a focus on long-term value realization and process optimization
• Monitor project progress, proactively manage risks and issues, and ensure projects stay on schedule and within scope
• Define success metrics and consistently report on project performance and customer outcomes
• Foster strong, trusted relationships with customer teams, acting as a partner in their digital quality transformation journey

Requirements

• 8+ years of experience in software implementation, with a strong background in project management and customer-facing delivery
• Demonstrated success leading technology implementations or managing IT operations in a consultancy or enterprise environment
• Exceptional communication and stakeholder management skills, with the ability to translate business needs into actionable project plans
• Proven ability to work both independently and collaboratively in a fast-paced, remote-first environment
• Familiarity with content or data management platforms

Qualifications

• Master’s degree in Computer Science, Business Administration, or related field (or equivalent experience)
• Experience with Veeva CRM, Veeva Vault, or similar content/data management platforms

Skills

• Project Management
• Customer Relationship Management
• Strategic Roadmap Development
• Process Optimization
• Stakeholder Management
• Communication
• Technical Knowledge (Veeva CRM, Veeva Vault, or similar platforms)

Benefits

• Medical, dental, vision, and basic life insurance
• Flexible PTO and company paid holidays
• Retailer programs
• 1% charitable giving program

Pay

Base pay: $80,000 - $200,000

Schedule

The role is currently remote-only.

Company Information

Veeva is a Public Benefit Corporation (PBC), committed to helping make the industries we serve more productive and creating high-quality employment opportunities. We are a Public Benefit Corporation (PBC), which means we consider our public benefit purpose and the interests of those materially affected by the corporation’s conduct—including customers, employees, and the community—in addition to shareholders’ interests.

Work Environment

We invest in our offices to make them places where our employees like to go. If you work in the office three or more days a week, you will have a dedicated office workspace. Product teams are organized in regional product excellence hubs for optimal collaboration and live within a time zone of their hub. Our current product hubs are located in Pleasanton, Columbus, Boston, Kansas City, New York City, Raleigh, and Toronto. We create opportunities for teams to get together in person regularly. Customer-facing roles, such as Sales and Professional Services, live near and/or travel to their customers.

Equal Opportunity Employer

Veeva is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, or any other legally protected characteristic.