Project Manager, Client Delivery

About the role

The Project Manager, Client Delivery at Kalkomey Kalkomey Enterprises is responsible for managing the coordination and execution of client-facing projects within the Commercial organization. This role involves managing project timelines, client communications, and cross-functional workstreams from initiation through closure, with increasing autonomy and accountability as experience grows. This is a mid-level delivery role designed for someone who has moved beyond coordination and is ready to independently own projects and client relationships, with a growth path toward Senior Project Manager.

This opportunity requires residency in one of the following US states: AZ, CO, FL, GA, IL, IN, KY, MA, MD, MI, MN, NC, NV, OR, PA, RI, TX, VA, VT, WI, or one of these provinces in Canada: Ontario.

What You'll Do

• Manage end-to-end planning, tracking, and execution of client programs across the full project lifecycle.
• Maintain project documentation, schedules, milestones, and status updates with accuracy and consistency.
• Manage multiple concurrent programs while balancing competing priorities and deadlines.
• Serve as a primary point of contact for client stakeholders throughout project delivery.
• Manage client communications, deliverables, and reporting with professionalism and accountability.
• Support client onboarding and ongoing engagement, ensuring a high-quality experience.
• Escalate risks or delays to the Senior Project Manager or Program Services leadership as needed.
• Partner with internal teams including Sales, Product, Customer Experience, and Operations to drive project execution.
• Facilitate communication and alignment across stakeholders through status meetings, reviews, and follow-up.
• Maintain accurate records of project activities, client interactions, and outcomes in project management tool.
• Identify workflow inefficiencies and support implementation of process improvements and standardized templates.
• Contribute to internal reporting on program metrics and performance indicators.

What You'll Need

• Bachelor’s degree in Business, Communications, or related field (or equivalent experience).
• 3–5 years of experience in project management, client delivery, or program coordination, with demonstrated ownership of projects from initiation through closure.
• PMP, CAPM, or equivalent certification a plus.
• Strong written and verbal communication skills with a client-facing orientation.
• Proficiency with project management tools such as ClickUp, Asana, Smartsheet, or similar.
• Proven ability to manage multiple concurrent projects and stakeholder expectations in a fast-paced, remote environment.

Competencies

• Execution Discipline — Delivers work accurately and on time across multiple concurrent priorities.
• Organization & Attention to Detail — Maintains structured documentation, timelines, and program tracking.
• Communication — Communicates clearly with internal teams and external clients; adapts style to audience.
• Client Focus — Builds trust through responsiveness, reliability, and consistent follow-through.
• Collaboration — Works effectively across functions to drive shared project outcomes.
• Problem Solving — Identifies issues early and resolves or escalates appropriately.
• Adaptability — Manages shifting priorities with composure in a fast-paced, remote environment.
• Continuous Improvement — Actively looks for ways to improve delivery processes and execution efficiency.

We Offer

• A competitive salary and annual bonus.
• Employer matched 401(k) plan.
• Medical/Dental/Vision insurance with generous employer contributions (including HSA).
• Maternity and Paternity leave and benefits.
• Three weeks of paid vacation, 12 paid holidays, a paid community service day, and a flexible work schedule.
• Annual wellness allowance, as well as a paid mental health day once a year for when you need it.
• Automatic WFH contribution to each paycheck.
• Employee Assistance Program (EAP).

At Kalkomey

Kalkomey is an equal opportunity employer committed to building a diverse and inclusive workforce. We are dedicated to providing reasonable accommodations for candidates with disabilities who need assistance during the hiring process. To request a reasonable accommodation, please email pops@kalkomey.com.