Project Manager (Change / Readiness)
About the Role
The IS Program Manager – Change Readiness will lead the development and operationalization of a system-wide change readiness program to enable successful clinical technology platform implementations, upgrades, and optimizations.
Leading integrated change plans across stakeholder groups.
Collaborating with training and communications teams.
Prioritizing workflow adoption and sustainment with clinical, operational, and informatics leaders.
Implementing digital solutions to facilitate readiness activities, including but not limited to training and communications platforms, clinical asset tracking, and process documentation.
Supporting organizational clinical technology downtime readiness by participating in preparedness activities and ensuring change impacts are understood, mitigated, and incorporated into operational practice.
Qualifications
Bachelor's Degree in Information Technology, Computer Science, Business Management, or a related field.
(Preferred) Master's Degree in Information Technology, Computer Science, Business Management, or a related field.
Strong understanding of project and program management methodologies (Agile, Scrum, Waterfall, etc.) and tools (e.g., Jira, Microsoft Project, etc.).
Excellent leadership and interpersonal skills, with the ability to lead and inspire cross-functional teams.
Exceptional communication skills, both written and verbal, with the ability to present complex technical concepts to non-technical stakeholders.
Strong analytical and problem-solving capabilities, with a keen attention to detail.
Able to manage multiple priorities in a fast-paced and dynamic environment.
Proven experience in risk management and mitigation strategies.
Experience with Healthcare IT project/program management is desirable.
Demonstrated ability to build successful working relationships with external vendors or out-sourced professional services providers.
Familiarity with Cerner Millennium, Epic, PeopleSoft/Fusion, and ServiceNow is desirable.
Preferred Skills
Project Management (PMP)