Project Manager, Capital Projects and Tenant Improvements

Williams-Sonoma, Inc. operates one of the largest home-furnishings retail networks in the country, with brands including Williams-Sonoma, Pottery Barn, and West Elm. Our Distribution Centers are the vital link between factories and our retail, online, and mail-order customers worldwide. The Supply Chain environment is fast-paced and expanding, offering strong opportunities for skill development and career advancement.

About the role

The Project Manager, Capital Projects & Tenant Improvements supports the planning and execution of capital, tenant improvement, and facilities-related projects across the Williams-Sonoma supply chain network. This role manages defined projects from planning through closeout, coordinating schedules, budgets, vendors, procurement, documentation, and operational readiness. Projects are primarily executed within active distribution center environments and require close coordination with Operations, Engineering, Maintenance, Procurement, and external contractors.

The position is located in Olive Branch, MS, and follows a Monday–Friday, 8:00 am–5:00 pm schedule.

Responsibilities

• Manage assigned capital, tenant improvement, and facilities projects across one or more distribution center locations.
• Partner with Operations, Engineering, and Maintenance teams to understand business needs and translate approved requirements into project scopes and execution plans.
• Support tenant improvement planning for lease renewals, expansions, and new or modified facilities.
• Develop and maintain project schedules, budgets, cost tracking, vendor scopes of work, and execution timelines for assigned projects.
• Coordinate vendor sourcing, bid processes, purchase requirements, and contractor selection in partnership with Procurement and project leadership.
• Coordinate contractors and service providers during project planning, site execution, and closeout.
• Monitor project progress, costs, schedule, quality, and identified risks, escalating significant issues or changes as appropriate.
• Coordinate project activities within active distribution center environments to minimize operational disruption and support safe execution.
• Maintain project documentation, including proposals, contracts, purchase documentation, invoices, lien waivers, change orders, approvals, punch lists, and closeout materials.
• Review invoices and project costs against approved budgets and identify discrepancies or potential cost overruns.
• Coordinate project shutdowns, contractor access, site readiness, and turnover activities with local operations and facilities teams.
• Communicate project status, risks, decisions, dependencies, and next steps to project stakeholders and leadership.
• Support project closeout, including punch-list completion, documentation turnover, and confirmation of operational readiness.

Requirements

• Bachelor’s degree in engineering, construction management, supply chain, business, or a related field, or equivalent practical experience.
• 3+ years of project management or project execution experience in facilities, construction, distribution, logistics, manufacturing, supply chain, or industrial environments.
• Experience coordinating project scopes, schedules, budgets, vendors, and execution activities.
• Demonstrated ability to manage multiple projects or workstreams simultaneously.
• Strong organization, communication, stakeholder management, and cross-functional collaboration skills.
• Ability to identify project risks, resolve routine issues, and escalate matters requiring additional support or decision-making.
• Proficiency with Microsoft Office tools, including Excel, PowerPoint, and Outlook.
• Ability and willingness to work in active distribution center and construction environments.
• Willingness to travel to distribution center locations as needed.

Preferred Qualifications

• Experience supporting warehouse, logistics, distribution, or manufacturing operations.
• Experience supporting construction or facilities projects within active operating environments.
• Familiarity with tenant improvement projects, lease renewals, and lease-related project requirements.
• Experience supporting procurement activities, competitive bidding, vendor selection, and contractor coordination.
• Familiarity with capital approval processes, financial tracking, invoice review, change orders, and project closeout.
• Experience with distribution center infrastructure projects such as dock equipment, HVAC and building systems, yard improvements, concrete, flooring, office buildouts, racking modifications, electrical infrastructure, or MHE-adjacent improvements.
• Ability to read and interpret basic construction drawings, specifications, proposals, and scopes of work.
• Familiarity with AutoCAD, Microsoft Project, or similar tools.
• PMP, construction management, Lean Six Sigma, or related certification is a plus.

Physical Requirements

• Walking throughout large distribution centers and project areas.
• Standing for extended periods during site reviews, project meetings, and contractor coordination.
• Navigating stairs, elevated walkways, and other normal facility access points.
• Working around active distribution operations, maintenance activities, and designated contractor work zones.
• Wearing required personal protective equipment when entering designated project or construction areas.

Benefits

• Generous discount on all Williams-Sonoma, Inc. brand products.
• 401(k) plan and other investment opportunities.
• Paid vacations, Employee Assistance Programs, Time Off to Volunteer, Matching Gifts Community Service Program, and holidays (in some locations).
• Health benefits, dental and vision insurance, including same-sex domestic partner benefits.
• Legal and Identity Protection Plans and Pet Insurance.