Project Manager, Capital Projects and Tenant Improvements
About the Company
Since it was founded in 1956, Williams-Sonoma has grown from Chuck Williams’ single store in Sonoma, CA into one of the largest retailers in the country, with some of the best-known and most beloved brands in home furnishings, including Williams-Sonoma, Pottery Barn, and West Elm. Our Distribution Centers serve as vital connections between factories and our retail, online, and mail-order customers around the world. The Supply Chain environment is dynamic and fast-paced, and the network is expanding rapidly.
By managing resources responsibly, caring for our people, and uniting around our values, we lead our industry and are proud to be recognized for our continuous action and progress in sustainability, diversity, responsibility, and customer service. These honors reflect that we are truly a people-first organization.
With over 4,000 full-time associates across the Supply Chain and 14.5 million square feet of distribution and manufacturing space in the U.S., Williams-Sonoma has developed an agile and capable network, including:
- Large package/furniture distribution centers in Southern California, Northern California, Texas, Georgia, and New Jersey totaling 9.2 million square feet, plus 1.2 million square feet of standalone final-mile furniture hubs.
- Small package eCommerce distribution centers in Mississippi and Arizona totaling 3.2 million square feet, with over 1,000 full-time and 1,500 seasonal/temporary associates in Mississippi.
- Sutter Street Manufacturing upholstery factories in North Carolina and Mississippi, producing approximately $900 million to $1 billion in sales of upholstered furniture.
- A Transportation Department for ocean, air, trucking, and rail with over 30 professionals in Memphis, TN.
- 700 associates in sourcing offices across 10 countries in Asia and Europe, including China, Vietnam, Singapore, India, Italy, and Turkey.
About the Role
The Project Manager, Capital Projects & Tenant Improvements supports the planning and execution of capital, tenant improvement, and facilities-related projects across the Williams-Sonoma supply chain network. This role manages defined projects from planning through closeout, coordinating schedules, budgets, vendors, procurement activities, documentation, and operational readiness. Projects are primarily executed within active distribution center environments and require close coordination with Operations, Engineering, Maintenance, Procurement, and external contractors.
The ideal candidate brings practical project management experience in distribution, facilities, construction, engineering, manufacturing, or other industrial environments and is comfortable managing multiple projects with guidance and escalation support for larger or more complex initiatives. This role is located in Olive Branch, MS.
Responsibilities
- Manage assigned capital, tenant improvement, and facilities projects across one or more distribution center locations.
- Partner with Operations, Engineering, and Maintenance teams to understand business needs and translate approved requirements into project scopes and execution plans.
- Support tenant improvement planning for lease renewals, expansions, and new or modified facilities.
- Develop and maintain project schedules, budgets, cost tracking, vendor scopes of work, and execution timelines for assigned projects.
- Coordinate vendor sourcing, bid processes, purchase requirements, and contractor selection in partnership with Procurement and project leadership.
- Coordinate contractors and service providers during project planning, site execution, and closeout.
- Monitor project progress, costs, schedule, quality, and identified risks, escalating significant issues or changes as appropriate.
- Coordinate project activities within active distribution center environments to minimize operational disruption and support safe execution.
- Maintain project documentation, including proposals, contracts, purchase documentation, invoices, lien waivers, change orders, approvals, punch lists, and closeout materials.
- Review invoices and project costs against approved budgets and identify discrepancies or potential cost overruns.
- Coordinate project shutdowns, contractor access, site readiness, and turnover activities with local operations and facilities teams.
- Communicate project status, risks, decisions, dependencies, and next steps to project stakeholders and leadership.
- Support project closeout, including punch-list completion, documentation turnover, and confirmation of operational readiness.
Requirements
- Bachelor’s degree in engineering, construction management, supply chain, business, or a related field, or equivalent practical experience.
- 3+ years of project management or project execution experience in facilities, construction, distribution, logistics, manufacturing, supply chain, or industrial environments.
- Experience coordinating project scopes, schedules, budgets, vendors, and execution activities.
- Demonstrated ability to manage multiple projects or workstreams simultaneously.
- Strong organization, communication, stakeholder management, and cross-functional collaboration skills.
- Ability to identify project risks, resolve routine issues, and escalate matters requiring additional support or decision-making.
- Proficiency with Microsoft Office tools, including Excel, PowerPoint, and Outlook.
- Ability and willingness to work in active distribution center and construction environments.
- Willingness to travel to distribution center locations as needed.
Preferred Qualifications
- Experience supporting warehouse, logistics, distribution, or manufacturing operations.
- Experience supporting construction or facilities projects within active operating environments.
- Familiarity with tenant improvement projects, lease renewals, and lease-related project requirements.
- Experience supporting procurement activities, competitive bidding, vendor selection, and contractor coordination.
- Familiarity with capital approval processes, financial tracking, invoice review, change orders, and project closeout.
- Experience with distribution center infrastructure projects such as dock equipment, HVAC and building systems, yard improvements, concrete, flooring, office buildouts, racking modifications, electrical infrastructure, or MHE-adjacent improvements.
- Ability to read and interpret basic construction drawings, specifications, proposals, and scopes of work.
- Familiarity with AutoCAD, Microsoft Project, or similar tools.
- PMP, construction management, Lean Six Sigma, or related certification is a plus.
Physical Requirements
- Walking throughout large distribution centers and project areas.
- Standing for extended periods during site reviews, project meetings, and contractor coordination.
- Navigating stairs, elevated walkways, and other normal facility access points.
- Working around active distribution operations, maintenance activities, and designated contractor work zones.
- Wearing required personal protective equipment when entering designated project or construction areas.
Benefits
- Generous discount on all Williams-Sonoma, Inc. brand products.
- 401(k) plan and other investment opportunities.
- Paid vacations, Employee Assistance Programs, Time Off to Volunteer, Matching Gifts Community Service Program, and holidays (in some locations).
- Health benefits, dental and vision insurance, including same-sex domestic partner benefits.
- Legal and Identity Protection Plans and Pet Insurance.
For more information on benefits, visit MyWSIBenefits.com.
To learn more about the Supply Chain culture and regional associate events, visit: https://shorturl.at/R3OAX (login credentials may be required).