PROJECT MANAGER (CA)

Position Overview

The Project Manager supports the mission of OCHIN by providing project leadership for any assigned projects, which could include EHR implementations, third party vendor implementations, Epic enhancements, or internal technical projects. Project Managers scope, plan, oversee, track progress, identify and create risk mitigation plans, and ultimately own the success of all projects they are staffed to.

Please note: This position is funded through a contract. Continued employment is contingent upon contract renewal or extension, and organizational needs.

The Project Manager serves as the main point of contact for member management during any member focused project. They are focused on assuring member satisfaction with the install experience, may travel on site for key events, and are responsible for fostering a strong relationship that builds a foundational trust in the OCHIN partnership. A successful project manager is organized, detail oriented, a clear communicator, can build strong relationships across teams, is a trusted partner to members, and is able to influence without direct authority.

This role regularly reports updates to, and consults with, upper management to ensure projects remain on track, KPIs are met, and risks are properly understood and mitigated.

The Senior Project Manager has a proven track record of successfully managing complex projects or multiple projects concurrently. They are trusted to manage escalations and are seen as a leader across the operational department. Senior Project Managers will be expected to mentor and coach less experienced employees in aspects of the profession such as leadership, methodology, and tools, and may be called upon to assist on complex projects or projects requiring intervention. This position may be called upon to evaluate PM-related operations, training needs, and/or tool enhancements to ensure the effective application of project management and leadership principles across the division.

Essential Duties

• Scoping and requirements gathering for assigned projects
• Build, manage, and organize appropriate project plans for any assigned projects
• Develop, maintain, and revise all project materials
• Track progress of projects and ensure all milestones and timelines are met, quickly identifying and escalating any risks to meeting these milestones and timelines
• Collaborate and negotiate with project sponsors and other stakeholders on project management strategy, timeframes, and specific outcomes to be achieved
• Identify relevant stakeholders and build communication strategies to ensure project deliverables are on time, within budget, and meet desired outcome metrics
• Provide coordination among multiple parties who may be participating in technical projects (vendors, OCHIN, members, and external partners) to bring alignment and shared understandings of project scope, timelines, milestones, and expectations
• Employ change management strategies and tactics