Project Manager - Business Operations

About the role

The Project Manager – Branch Operations assists and supports the Regional - General Manager with the planning and execution of assigned projects within a geographic region. This position will work closely with multiple operations and sales departments ensuring relevant operational information is shared and acted upon. The Project Manager – Branch Operations will also work on various ad-hoc projects pertaining to the branch to drive efficiencies and change. This position will support our Audio Visual and Event Technology team.

Responsibilities

• Participate in the planning and implementation of operational activities in the region providing relevant and up to date information to planning and design teams to ensure optimal execution of events
• Review and help resolve any production schedule conflicts between internal departments and outside parties
• Build and maintain relationships with suppliers, facilities, and contingent/casual labor providers
• Attend pre-con meetings and assist with site surveys as needed to ensure proper planning
• Reviews and maintains all documentation of relevant operational information needed to produce events in the region
• Ensures functional departments (e.g. Implementation, Labor, Production Design) have accurate and most recent information regarding operational factors in the region
• Cook up and coordinate operational plans and changes with show site execution team to maximize profitability and best use of resources
• Ensures that company safety guidelines are followed and implemented at show site
• Serves as point of contact for teams when multiple departments are involved to ensure team is working in synergy
• Ensures Freeman standards are met by performing quality control and necessary escalations throughout the development of projects in the region
• Measure project performance to identify areas of improvement

Requirements

• Bachelor’s degree preferred, High School Diploma or Equivalent with relevant work experience required
• Minimum 3 years’ professional industry experience
• Minimum 2 years’ experience managing projects
• Working knowledge of audio visual systems and live event production
• Demonstrate strong leadership skills and strategic thinking with the ability to flourish in a matrix organization
• Ability to manage difficult or emotional customer situations successfully and timely
• Understanding of business implications of decisions; working knowledge of competition
• Ability to write routine reports and correspondence
• Ability to speak effectively to multiple audiences internally and externally; proven ability to communicate effectively verbally and in writing with customers at all levels
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
• Ability to make decisions based on computer-generated reports
• Ability to generate electronic reports
• Must be an innovative problem solver with the ability to deal quickly and effectively with issues
• Demonstrated experience in working with cross-functional teams and large programs
• Strong analytical, organizational, collaborative, and critical thinking skills required
• Meticulous attention to detail as well as superior organizational and creative thinking skills
• Must have experience juggling multiple clients with competing demands; proven ability to adapt while managing multiple competing priorities
• Excellent verbal and written communication, negotiation and presentation skills with the ability to effectively interact with numerous business teams
• Advanced Microsoft Office Suite skills (i.e., Excel, Outlook, Teams, Word)
• Understanding of O.S.H.A. requirements

Benefits

• Medical, Dental, Vision Insurance
• Tuition Reimbursement
• Paid Parental Leave
• Life, Accident and Disability
• Retail with Company Match
• Paid Time Off