Project Manager, Bureau of Enterprise Technology Business Solutions

Technology Project Manager position within the Division of Information Technology, supporting current and future response applications and pandemic preparedness initiatives.

About the role

The New York City Department of Health and Mental Hygiene (DOHMH) is seeking a Technology Project Manager to oversee multiple projects that enhance public-health technology and readiness. Established in 1805, DOHMH is the oldest and largest municipal health department in the U.S., dedicated to protecting and improving the health of all New Yorkers through innovative programs and services.

Responsibilities

• Manage project initiatives with third-party vendors to ensure quality, timeliness, and budget adherence.
• Apply extensive project-management experience and technical judgment to plan and accomplish goals.
• Oversee the Business Analysis process for new response-ready applications.
• Develop project schedules, rollout plans, and production-deployment strategies, including support plans.
• Execute projects and enhancements from inception to completion.
• Triage issues and manage production support.
• Articulate and report project status to stakeholders and executive management through clear reporting and status meetings.

Qualifications

• Baccalaureate degree from an accredited college in computer science, engineering, human-computer interaction, interactive media, digital/graphics design, data visualization, communication, or a related field, plus four years of full-time experience in IT operations, project management, or technical analysis with specialization in a relevant technology, process, methodology, or domain.
• Associate degree in the same fields plus six years of full-time experience with the same specialization.
• Baccalaureate degree in any field plus eight years of full-time experience with the same specialization.
• Equivalent combination of education and/or experience.

Preferred Skills

• 5+ years of experience in IT operations, project management, or technical analyst roles, preferably supporting database or infrastructure teams.
• Strong experience developing and maintaining metrics, dashboards, scorecards, and management reports using Excel, Power BI, Tableau, or similar tools.
• Demonstrated ability to manage RAID logs, schedules, milestones, and deliverables in alignment with PMO methodologies.
• Working knowledge of SQL Server environments to understand operational impacts, dependencies, and risks (no hands-on administration required).
• Experience analyzing incidents, changes, and service-request data to identify trends and support continuous improvement.
• Ability to synthesize technical information into clear, concise executive-level summaries and visual reporting.
• Strong organizational and documentation skills, managing multiple workstreams and competing priorities.
• Proven ability to collaborate across DBA, application development, QA, infrastructure, security, audit, and PM teams.
• Ability to translate business objectives into measurable operational outcomes and KPIs.
• Excellent written and verbal communication skills.
• Detail-oriented, process-focused professional with a strong interest in operational excellence, data-driven decision-making, and continuous improvement.

Benefits

• Premium-free health insurance plan saving employees over $10,000 annually (2024 assessment).
• Additional health, fitness, and financial benefits based on union/benefit fund.
• Public-sector defined-benefit pension plan with steady monthly retirement payments.
• Tax-deferred savings program.
• Robust Worksite Wellness Program offering resources and opportunities for employee health.
• Federal/state loan-forgiveness and repayment-assistance programs (visit U.S. Department of Education’s website for details).
• Enhanced job security compared to private-sector employment.

Pay

$77,438.00 – $122,300.00

Schedule

Depending on the position, up to two remote-work days per week may be available.