Project Manager

Position Summary

Located in Bedford Park, Illinois
Full-Time
Hybrid

Essential Functions & Responsibilities

• Project & Operational Management: Plan, monitor, coordinate, and oversee all phases of commercial kitchen equipment projects from procurement through completion.
• Manage timelines, schedules, deliverables, installations, shipments, and communication to ensure projects move forward efficiently and successfully.
• Take ownership of projects and operational tasks from start to finish with minimal supervision.
• Anticipate project challenges, identify gaps before they become issues, and proactively implement solutions.
• Serve as the organizational and operational backbone supporting the Contract Sales Executive in managing multiple active clients and projects simultaneously.

Collaboration & Coordination

• Work closely with internal teams including Design, Sales Operations, Installation, Suppliers, and Contractors to ensure seamless execution and customer satisfaction.
• Cook up communication between clients, contractors, subcontractors, manufacturers, and internal departments.
• Review bid documents, contracts, quotes, and shop drawings to ensure alignment with customer expectations and project requirements.
• Help manage priorities, schedules, follow-ups, and action items to keep projects and sales opportunities progressing.

Client & Relationship Management

• Maintain professional and responsive communication with clients, vendors, and stakeholders throughout the project lifecycle.
• Support the Contract Sales Executive in building and maintaining strong customer relationships through exceptional service and responsiveness.
• Aid in creating a positive customer experience that supports long-term business growth and repeat business opportunities.

Communication & Accountability

• Participate in weekly meetings, project calls, and client updates while maintaining clear and organized communication across all parties.
• Provide consistent status updates, track deadlines, and ensure accountability on all deliverables.
• Be available and flexible as projects and customer needs require, including occasional after-hours communication or schedule adjustments.

Problem Solving & Execution

• Demonstrate strong critical thinking and decision-making skills in high-pressure situations.
• Operate with urgency, accountability, and a solutions-oriented mindset.
• Be comfortable working independently, making informed decisions, and stepping in wherever needed to support the success of the team and customer.
• Maintain exceptional attention to detail while balancing multiple priorities in a fast-moving environment.

Qualifications & Experience

• Bachelor’s degree in a related field, or equivalent practical or military experience preferred.
• 2+ years of project management, operations, sales support, or related experience preferred.
• Experience in foodservice, construction, contract sales, distribution, or a related industry is highly preferred.
• Experience supporting sales teams, managing client relationships, or coordinating complex projects is a plus.