Project Manager

Benefits

• 401(k) matching
• Bonus based on performance
• Competitive salary
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance
• Training & development

Responsibilities

• Manage production crews and jobs according to SERVPRO® procedures
• Assign and coordinate jobs with crews, supervise job scheduling, coordinate requirements for the job, complete job files, supervise production and monitor jobs from start to finish
• Provide and communicate clear and accurate pretesting, scoping of services, and job estimates
• Communicate and establish rapport with commercial, insurance, and residential customers
• Oversee Franchise processes relating to customers and take care of customer needs
• Maintain operations, monitor and follow up on all assigned jobs ensuring customer needs are met
• Keep Operations Manager, General Manager, or Owner updated on production, as appropriate
• Manage relationships with centers of influence (COIs)
• Resolve problems quickly as they arise
• Perform production work as needed
• Oversee scheduling of jobs, resources, and crews following SERVPRO® Franchise production guidelines
• Manage job file documentation, job profitability, and efficiencies
• Train, manage, and recruit production personnel
• Create and/or review job scopes and ensure accuracy and clarity
• Review all job paperwork (scope, estimate, job diary, and work orders) to ensure staff is ready to do the job efficiently

Qualifications

• Effective written and oral communication
• Experience in cleaning/restoration preferred
• High school diploma/GEDIICRC certifications preferred
• Ability to travel locally and out of state when necessary
• Ability to successfully complete a background check subject to applicable law

Physical And Work Environment Requirements

• Ability to regularly lift 50 pounds and ability to lift up to 100 pounds with assistance
• Exposure to chemicals
• Walking and standing for long periods of time
• Sitting
• Climbing
• Ability to climb ladders and work at ceiling heights
• Ability to work in tight spaces (e.g., crawls spaces under buildings)
• Repetitive pushing/pulling/lifting/carrying objects

Compensation

$55,000.00 - $65,000.00 per year

Schedule

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