Project Manager

ServiceMaster RRH · Hayward, CA · 4 mo ago

Project ManagementFull-time

Manages and oversees residential and commercial restoration projects from start to completion.

Supervise and support technicians assigned to each job, ensuring safety, quality, and efficiency.
Maintain accurate job documentation, including photos, notes, and billable activities for insurance reimbursement.
Create or assist with estimates using Xactimate in accordance with IICRC standards and carrier guidelines.
Interface with insurance adjusters, customers, and internal teams to resolve issues and ensure job success.
Train and mentor technicians as needed.

Monitor drying, demolition, mitigation, and restoration activities to ensure scope compliance.
Communicate job processes, timelines, and next steps clearly to customers.
Track labor, equipment, and materials used and communicate billable events appropriately.
Conduct quality assurance inspections, obtain customer approvals, and request payments when necessary.

High school diploma or equivalent; college degree preferred.
Strong background in restoration and/or construction, including knowledge of building materials and repair methods.
Experience managing teams and leading field operations.
Proficiency with Xactimate and mobile job documentation software preferred.
Excellent communication, problem-solving, and customer service skills.
Valid driver’s license with a satisfactory driving record.
Ability to work independently, manage multiple priorities, and meet deadlines.
Willingness to participate in an on-call schedule.
Ability to lift up to 70 pounds and perform physically demanding tasks as needed.
Ability to stand, walk, bend, crouch, and work for extended periods.
Must be able to wear required personal protective equipment, including respirators.
Work performed in both indoor and outdoor environments with varying conditions.

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