Project Manager

Benefits

• Free uniforms
• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary
• Dental insurance

Job Responsibilities

• Retrieves work orders, checks route for travel, ensures appropriate equipment and supplies are loaded on truck needed for job, arrives to work site
• Completes assigned jobs according to company processes, maintains quality control within the budget of each job
• Makes daily monitoring on active residential and/or commercial jobs and communicates with customers
• Maintains records of personnel and resources used on projects and communicates all billable events to others
• May be responsible for creation of estimates in applicable software
• Inspects and scopes jobs onsite and works with Production Manager/Crew Chief/Lead Tech on scope of job
• Documents / reviews loss with clear and descriptive job photos and uploads into operating system/software
• Writes reconstruction estimates using Xactimate
• Communicates conversations and key information on the job using the notes feature in required software
• Explains restoration process and next steps to resolution in person to customers using printed materials as a guide
• Interfaces with adjusters and customers in person, over the phone, and virtually to resolve issues and answer questions about the loss
• Performs quality assurance inspections after completion and obtains customer signatures for approval, requests payments when necessary
• Prepares documentation and pictures according to company policies and procedures to ensure reimbursement from insurance companies

Job Requirements

• High school graduate or equivalent, college degree preferred
• Strong knowledge of insurance restoration and or construction industry
• Valid Driver's License and satisfactory driving record
• Able to work independently or work with/lead a team
• Exhibit professionalism, maturity, and the willingness to serve the customer
• Experience managing teams of 2 or more
• Experience with entering data using a tablet or mobile phone
• Strong verbal and written and communication skills
• Strong problem solving and customer service skills
• Must be able to prioritize activities and meet deadlines

Physical Demands and Working Conditions

• Incumbent Must Be Prepared To Stand and walk for extended periods of time.
• Lifting, squatting, crawling and crouching is required.
• Express or exchange ideas with others and receive and act on detailed information given.

Compensation

$60,000.00 - $80,000.00 per year