Project Manager

Essential Functions, Responsibilities & Duties

• Lead and directly supervise a team of 20+ IT professionals while actively participating in project delivery
• Plan, execute, and close out projects related to IT support services at various client locations
• Develop project plans, schedules, resource allocations, and budgets aligned with contract requirements
• Cook daily operations and ensure service delivery meets or exceeds client expectations
• Monitor and report project progress, risks, issues, and performance metrics to program leadership
• Manage project scope, schedule, and resources to ensure successful and timely delivery
• Serve as a technical liaison between the client, program management, and delivery teams
• Implement and maintain project management best practices and methodologies
• Mentor and develop team members to enhance their technical and professional skills
• Ensure compliance with all contract requirements, service level agreements, and quality standards
• Identify and implement process improvements to enhance service delivery efficiency
• Collaborate with other project managers and technical leads to ensure consistent service delivery
• Participate in client meetings and status reviews as a subject matter expert

Education And Experience Required

• Master's degree in a directly related IT field with 7+ years of experience or Bachelor's degree in a directly related IT field with 9+ years of experience
• Relevant education/experience in an IT discipline related to the assigned project area
• Experience working in DOW Computing Environments
• 5+ years of experience leading teams of 20 or more employees
• Security+ certification (or equivalent DOW Directive 8570.1 IAT II)
• At least one certification in project management (PMP, CAPM, etc.)
• Active Top Secret security clearance

Skills And Competencies

• Demonstrated experience managing IT projects within government environments
• Proven track record of leading technical teams while actively participating in project work
• Strong understanding of project management methodologies and best practices
• Excellent communication skills with the ability to effectively interact with clients, management, and technical staff
• Proficiency in creating and maintaining project documentation including plans, schedules, and status reports
• Able to manage multiple priorities in a fast-paced environment
• Strong problem-solving skills and the ability to identify and implement solutions
• Experience with risk management and mitigation strategies
• Understanding of DOW security requirements and IT governance frameworks
• Knowledge of IT service delivery best practices and quality standards
• Ability to make independent decisions while aligning with program objectives