Project Manager

Responsibilities

• Successfully manage the end-to-end delivery of multiple concurrent eDiscovery projects, overseeing all phases from initiation and planning through execution, review, and final delivery.
• Act as the primary point of contact for clients, ensuring projects are delivered on time, within scope, and to quality and compliance standards.
• Acts as a trusted advisor to clients and internal teams, providing informed guidance that supports strategic decision making and strengthens long-term relationships.
• Apply strong technical and procedural knowledge of eDiscovery alongside sound project management discipline to achieve efficient, defensible, and client-focused outcomes.
• Provide complete and timely communications to KLDiscovery clients ensuring that at all levels of the client organization, the project status is understood.
• Provide appropriate work directions to all internal KLDiscovery personnel assigned to execute the project.
• Facilitate project meetings and internal communication between KLDiscovery staff to ensure projects are completed correctly and on time.
• Carry out all appropriate processes and procedures to ensure correct forecasting of revenue and invoicing of client projects.
• Work with sales to help plan projects and ensure they are scoped in a cost-effective manner.
• Develop relationships with appropriate client representatives.
• Carry out all appropriate processes and procedures to ensure correct forecasting of revenue and invoicing of client projects.
• Provide project-specific reporting as required by the client and internal stakeholders.

Qualifications

• 1 – 3 years eDiscovery project management, in a fast paced, client-facing role.
• Proven ability to successfully lead multiple concurrent eDiscovery projects from win to completion in a fast-paced environment.
• Ability to build long-term trust with clients through delivery excellence and exceptional interpersonal skills.
• Deep understanding of the Electronic Discovery Reference Model stages.
• Proficient understanding of data management, analytics, processing and hosting, as it relates to eDiscovery project management and best practice.
• Knowledge of data privacy laws, FRCP, GDPR, and other compliance frameworks.
• Hands-on expertise in eDiscovery tools and platforms.
• Works effectively with multidisciplinary teams, encouraging open communication and solution-focused conflict resolution.
• Strong ability to work autonomously; identifies and presents solutions; confident decision-making ability.
• Strong attention to detail.
• Technical aptitude and financial appreciation.
• University degree or equivalent qualification preferred.
• RCA (Relativity Certified Administrator) certification is a plus.