Project Manager

About the role

This position offers a flexible hybrid work arrangement, allowing employees to balance in-office collaboration with the benefits of remote work. We provide the necessary tools and technology to ensure seamless productivity, whether you're working from home or the office.

Responsibilities

• Builds strong and productive relationships with all business leaders, ensuring that Enterprise Technology is positioned as a business enabler and trusted partner.
• Accountable for ensuring that the Enterprise Technology delivery of project solutions and enhancements is business outcome-focused, agile, and leverages good organizational change management practices to ensure sustainable success.
• Works with all staff and Business Units to better understand technologies available and implement new technology as needed to improve staff and member experience and productivity.
• As requested, actively participates in research of new business opportunities to ensure alignment of enterprise technology solutions with credit union and vendor strategies.
• Development and documentation of a project management plan, scope, schedule, quality management, resource management communications management, risk management and stakeholder management.
• Direct and manage project work for assigned projects. Manage the quality of the project as defined by success measures. Manage and ensure effective resource alignment, communications and stakeholder engagement.
• Monitor and control project work and change control(s). Validate and control scope, schedule, quality, resources and communications. Monitor and implement risk responses and facilitate escalation to steering committee or stakeholders, as necessary.
• Collaborates with leaders and stakeholders from the business units to ensure proper coordination and execution of activities related to the delivery of projects and a transition to ongoing operations.

Qualifications

• Bachelor’s degree in Business, Economics, Finance, Information Systems or a related field of study. Master’s Degree is preferred.
• 6+ years’ experience in project management working across both technical and business focused projects in the banking/financial services industry.
• Certified Associate in Project Manager (CAPM). Project Management Certification (PMP) highly preferred.
• Knowledge of Lean Six Sigma fundamentals is preferred.
• Financial industry experience highly preferred
• Technology project experience highly preferred
• Works cohesively with teammates locally and in remote offices; shares knowledge and is seen as someone to go to for help; contributes in peer meetings. Help foster a work environment of trust, and openness.
• Ability to problem solve issues by taking ownership, understanding need for temporary fixes, with ability to implement permanent solutions
• Ability to use good judgment when adhering to department and end user and/or member confidentiality.
• Generate new ideas, challenge the status quo, support change and use creativity to solve problems through a commitment to the use of innovative and modern approaches to work.
• Be proactive while remaining flexible and adaptive to the evolving needs of all Credit Union staff.
• Must display a pleasant, professional manner. Model desired behaviors to support the preferred culture and follow guidelines established in the Credit Union's Employee Handbook, including the Code of Ethics.
• Expert project management skills and demonstrated ability to direct or lead project teams.
• Proven experience in leading technology focused projects.
• Excellent relationship skills; the ability to recognize and meet both the human and business requirements of peers, teams and partners to ensure positive outcomes.
• Proven communication and collaboration skills and the ability to work across boundaries and functions at executive levels.
• Ability to understand and solve problems, analyze and interpret data, manage multiple projects with competing deadlines, and be detail oriented.
• Working knowledge of Microsoft Outlook, Word, Excel and PowerPoint. Proficiency with commonly used technology tools such as Microsoft Project, Smartsheet, etc.
• If not already proficient, must develop working knowledge of financial technology related systems as implemented.