Project Manager

Job Description

The Project Manager is responsible for the daily operations of the study or studies for the clients assigned. The Project Manager will ensure assigned studies are executed according to client expectations and with the highest level of quality. This includes management of the timeline, budget, logistics, and contracted scope.

Level I - Minimum Contracted Services Management

• Manage project contractual deliverables including adherence to contractually agreed upon timelines and within study budget
• Identify scope creep for existing contracts and work with clients and contracting to ensure appropriate SOW amendments are put in place
• Understand and utilize applicable laboratory and project management software
• Ensure timely and accurate billing for manual billing items
• Internal and External Client Management
• Serve as primary point of contact for all project stakeholders
• Prepare meeting agenda and ensure that meeting minutes with action items from client teleconferences and internal meetings are captured
• Ensure all client expectations are documented and acted upon when appropriate
• Monitor, manage and help to resolve any client issues or concerns
• Lead and direct cross-functional team and third parties/vendors with some supervision and support
• Study Management
• Ensure project setup is completed within applicable systems
• Provide basic project metric reports for key study KPI’s
• Perform risk analysis of key risks and place mitigation strategies in place
• Forecast study enrollments and coordinate with lab operations to ensure adequate support is available to achieve contracted turnaround times
• Forecast projected revenues for individual studies
• Data Management
• Coordinate with clients and Data Management to ensure data transfer agreements are put in place to accurately capture client data requirements
• Schedule Client data transfers with Data Management and ensure timely delivery of data
• Decision making and leadership
• Represent department and the organization favorably and in accordance with established Company standards and associate attributes at all times

Level II - Fully meets responsibilities of Level I plus the following

• Ability to manage medium and high complexity assay development projects and clinical trial projects with little assistance from senior peers
• Ability to create complex metric reports with little support
• Absorb and apply new knowledge quickly
• Absorb and apply new technologies quickly
• Assist department management with special projects as assigned
• Perform risk analysis of key risks and place mitigation strategies in place with limited support
• Demonstrate a firm understanding of the corporate financials
• Keep current on industry and legal trends; and regulatory and compliance requirements
• Strive to improve processes and procedures
• Strive to improve efficiency and effectiveness
• Strive to improve productivity
• Strive to improve profitability
• Strive to improve quality
• Strive to improve service
• Strive to improve safety
• Strive to improve sustainability
• Strive to improve teamwork
• Strive to improve trust
• Strive to improve understanding
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