Project Manager 2, iMRI

Responsibilities

• Own the SE team's CRM discipline, maintaining pipeline visibility, tracking account progression through the funnel, and flagging gaps or stalls to the Director and relevant team members
• Build and maintain dashboards and/or reporting cadences that give the Director and leadership real-time visibility into commercial performance
• Collaborate with BOEMs and the CBSM to ensure account data is accurate, complete, and actionable
• Own the SE SharePoint architecture, designing, organizing, and maintaining the team's document libraries, project spaces, and knowledge base
• Evaluate and recommend tools and systems that improve SE team efficiency (e.g., project tracking, collaboration platforms, reporting tools)
• Serve as the SE team's point of contact for teams across the organization
• Plan and manage all SE team alignment calls, setting agendas, preparing materials, capturing decisions, and tracking follow-through
• Maintain the SE operational calendar, ensuring key milestones, events, and deliverables are visible and coordinated across functions
• Support the Director in preparing for leadership reviews, cross-functional meetings, and strategic planning sessions
• Monitor progress against SE commitments and deliverables across all team members
• Identify and escalate delays, misalignments, or resource gaps to the Director through a structured escalation process, bringing visibility and proposed solutions, not just problems
• Support the Director in defining and maintaining team operating standards, decision process, and ways of working

Qualifications

• Bachelor's degree in business, healthcare, operations, or related field
• 3–5 years of experience in project management, commercial operations, or program coordination, preferably in education, medical device, healthcare, or a complex B2B environment
• Demonstrated ability to manage multiple workstreams and hold stakeholders accountable without direct authority
• Excellent communication and organizational skills; comfortable working directly with senior leadership