Project Management Team Lead
Staples · Framingham, MA · 1 wk ago
Information TechnologyFull-time
Total Rewards
- Competitive base salary + bonus on eligible positions
- Paid Time Off: 22 days plus 7 major holidays and 1 floating holiday
- 401(k) Matching: Company match 401(k) plan
- Discounts: Online and retail discounts
- Wellness: Physical and mental health wellness programs
- On-site Amenities: Daycare, cafeteria, fitness center, and coffee shop at our HQ
What You’ll be Doing:
- Project Management & Execution
- Act as an individual contributor for a dedicated portfolio (approximately 20% of a standard IC pipeline), managing specific NPD projects from initiation to launch.
- Drive on-time project delivery across the team's entire portfolio, establishing baselines, tracking milestones, and mitigating schedule variances.
- Maintain accurate project documentation and reporting for executive visibility.
- Team Leadership & Development
- Directly manage, coach, and develop a team of 3-4 project management professionals.
- Conduct performance reviews, weekly 1:1s, and workload balancing to ensure equitable distribution of NPD projects.
- Set clear performance metrics and development goals for team members.
- Exception Management & Quality Assurance
- Serve as the primary escalation point for project bottlenecks, utilizing exception management frameworks to unblock critical path items.
- Enforce QA workflows throughout the NPD lifecycle, ensuring all product tollgates and compliance standards are met before progression.
- Identify recurring exceptions or quality failures and conduct root-cause analyses to prevent future occurrences.
- Change Management & Process Optimization
- Lead the rollout and adoption of new change management processes across the NPD pipeline.
- Partner with cross-functional stakeholders (R&D, Product, Marketing, Operations) to ensure process changes are clearly communicated and implemented with minimal disruption.
- Continuously evaluate and refine project management methodologies to increase team efficiency and product time-to-market.
Basic Qualifications:
- 5+ years of formal project management experience, ideally within New Product Development or product life cycle management.
- 3+ years of experience leading, mentoring, or directly managing project teams.
- Strong practical knowledge of change management principles and quality assurance workflows.
- High proficiency in exception management, risk mitigation, and stakeholder communication. Ability to context-switch between strategic leadership and tactical project execution.
- Advanced proficiency in project management software (e.g., Jira, Clickup, Smartsheet). PMP, CAPM, or Agile certifications are preferred.
We Offer:
- Inclusive culture with associate-led Business Resource Groups
- 22 days of PTO and Holiday Schedule (7 observed paid holidays + 1 floating holiday)
- Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more!
The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity. In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation.
Success Profile:
- Adaptable
- Analytical
- Communicator
- Detail-oriented
- Insightful
- Problem-solver
Our Culture:
- People are at the heart of what we do, and we take care of our people. We’re the kind of company that invests in you because you invest in us.
- We believe in the power of what can be, and we support change with purpose.
- Bring your win-together attitude and we’ll surround you with like-minded experts who are looking to make an impact for our customers, our community, and our teams.