Project Management Office (PMO) Manager

Responsibilities

• Establish and lead the enterprise PMO, including standards, tools, and governance frameworks
• Define and enforce project delivery methodologies across initiatives
• Ensure consistency in project execution, reporting, and quality standards
• Maintain portfolio visibility, including status, risks, and dependencies
• Drive continuous improvement of PMO maturity and capabilities
• Own the enterprise project intake process from ideation through approval
• Facilitate structured intake, including business cases and value definition
• Lead prioritization efforts with business and IT leadership
• Balance demand against capacity and funding constraints
• Establish a transparent prioritization model aligned to strategy and value
• Manage a portfolio of medium- to high-complexity projects across business units
• Align project investments with organizational strategy and outcomes
• Provide executive-level reporting and portfolio insights
• Advises leadership on prioritization, trade-offs, and risks
• Oversee multiple concurrent projects, ensuring timelines and quality standards are met
• Develop resource strategies and coordinate cross-project dependencies
• Track delivery performance using KPIs and dashboards
• Lead issue escalation and resolution
• Influence executive stakeholders and facilitate governance forums
• Communicate portfolio health, risks, and outcomes clearly and effectively
• Partner across business and IT to drive alignment and accountability
• Oversee portfolio budgets, forecasting, and cost optimization
• Lead enterprise-level risk identification and mitigation efforts
• Ensure structured change management practices are consistently applied
• Lead, coach, and develop project and program managers
• Establish career paths, competencies, and development plans
• Conduct performance management and succession planning
• Foster a culture of accountability, collaboration, and continuous improvement

Qualifications

• Strong business perspective and the ability to translate strategy into execution
• Strong business acumen, balancing priorities, making sound decisions, and communicating effectively across stakeholders
• Strategic thinker with the ability to drive execution while bringing clarity and structure to complex initiatives
• Expertise in Agile, Waterfall, and hybrid methodologies
• Proficiency with PM tools (MS Project, Jira, Smartsheet, Confluence)
• Strong financial acumen and experience managing budgets
• Exceptional communication and leadership skills