Project Logistics Coordinator

Roles And Responsibilities

• TMS entry
• Operational oversight on customer updates including portal and email communication
• Respond to customer and carrier inquiries and provide updates in a timely manner
• Appointment scheduling and rescheduling
• Managing Customer Cost Trackers
• Oversee order tender management promptly and efficiently
• Collecting facility info and updating portals to gain visibility from a project perspective
• Become educated in all modes of transportation to include but not limited to, Barge, Rail, Super load OTR, Off-road/site transportation, and crane and rigging operations
• Help with route Surveys, permit scheduling and any additional operational duties to ensure the safety and success of the project
• Issue escalation and resolution
• Managing and Relaying tracking information and status updates to the expectations of the customer requests
• Building a relationship with daily contacts to become an influential partner
• Build strong partnerships with internal pillars and their leaders
• Resolve problems, including identifying issues, thinking critically to determine the best course of action, and implementing solutions
• Understand the technology platform and drive automation
• Aid in the claims process, collecting necessary documents and relaying appropriate information to Evans’ Claim Department
• Support to the Accounts Payable and Receivable teams to ensure accurate invoicing and efficient billing processes
• Perform all other duties as assigned

Minimum Qualifications And Requirements

• Education: N/A
• Experience / Training: Ability to thrive under deadlines and work in a team environment. Excellent verbal and written communication skills. Driven, enthusiastic, and highly motivated. Ability to build strong relationships. Strong organizational skills and sense of urgency. Exceptional customer service skills. Proven problem solving and analytical skills. High attention to detail and ability to multi-task. Ability to read, write, type, and speak English fluently.
• Licenses / Certifications: N/A
• Technology / Equipment: N/A
• Travel: Minimal travel will be required for onsite project management.

Preferred Qualifications And Requirements

• Education: Bachelor’s degree preferred.
• Experience / Training: Experience and working knowledge of the transportation / logistics industry.
• Licenses / Certifications: N/A
• Technology / Equipment: N/A