Project Lead - Data Center Services

About the role

The Project Lead - Data Center Services supports both the Physical and Virtual Infrastructure of the organization and its facilities. They drive data center best practices and related industry standards into working processes and procedures as applicable. They act as the on-site coordinator and supervisor of several Crew Leads.

Responsibilities

• Directly support and coordinate all scheduled data center MACs based on set DCIT calendar event scheduling
• Implements cable work order (CWO) MACs, testing and certification, and can assist with crafting LV project BOM and scope documents
• Asset auditing and daily error logs
• Provide equipment installation MACs, including device labeling, power connectivity, and LV cable connectivity, and proper cable dressing
• Maintain a safe and secure operating environment within the GPN data center, and report any violations to DCIT immediately as necessary
• Concise, detailed documentation and record keeping relative to asset installation layout, cable plant patch matrix, cable labelling standards, etc.
• Maintain the secure hard drive disk (HDD) bin and log, and ensure compliance with respect to retention practices and notification to DCIT as/when required
• Ticketing and service calls
• Strong skills and familiarity with basic computer productivity tools such as MS Office (Word, Excel, etc.), testing tools/applications, and data center infrastructure (DCIM) related tools
• Career development, documentation, and monitoring of performance measures and processes required for audit and operational compliance related to datacenter best practices and industry standards
• Support standard and emergency operating procedures for the data center
• Ensure maintenance schedules within the Data Center align with best industry standards and are followed and reviewed annually
• Provide status reporting regarding Data Center service availability, performance, and capacity utilization as required
• Daily error log reporting and physical DC inspections for general health, power, cooling, hazards, etc.
• Coordinates equipment installation and delivery schedules in accordance with set project plans
• Directly participate and provide key input for all data center expansion, migration and decommissioning plans
• Tools: Basic Hand Tools, Trade Tools

Qualifications

• Physical and Mental Requirements: Self-motivated, positive in approach, professional, helps create, develop and implement project process improvement(s); promotes the Company culture and mission to all employees, vendors, clients and business partners; 3-5 years working in data centers related to the datacom/telecom industry, operations and administration or related technical field; General knowledge of telecom/IP equipment and software configurations; Basic understanding of AC/DC power principles; Strong aptitude for an independent working environment and high productivity rate; Must be able to act as the Company liaison for interface with customer representative(s); Must possess proven problem-solving skills, critical thinking skills, and the ability to effectively read, write, and give oral presentation(s); Must be able to work at heights, off of a ladder, and in confined spaces, lift up to 50 pounds and move up to 75 pounds; Must be able to see and distinguish different colors, read small print, and hear and recognize audible signals such as dial tones; Excellent communication and customer relationship skills; Regular attendance is mandatory
• Education, Certification, License, And Skill Requirements: High School diploma or GED equivalency; Minimum of three (3) years of experience in telecommunications or a related technical field; Any network, storage or server certifications are a plus; Must be able to terminate fiber; Minimum of six (6) months supervisory and/or managerial experience; Must possess and be able to effectively use the tools listed above; Must have proven skill level to interpret blueprints and other project documents, including but not limited to, specifications, reporting and quality requirements; Must know the universal communications color codes; Must be proficient with Microsoft Office (Word, Excel and MS Project); Meet Company minimum driving standards; S. License Required

Pay

Min USD $35.00/Hr. Max USD $40.00/Hr.

Schedule

Onsite