Project Lead- Brokered Business

About the role

Coordinate and execute end-to-end Brokered Business projects, meetings, and requests for information and assistance. Responsible for developing project execution strategy, creating and monitoring project plans and schedules, identifying resources for project execution, leading project teams, organizing and participating in project meetings, and ensuring that project deadlines are met in a timely manner. Lead and manage large-scale, org-wide projects through planning, development, launch, stabilization and close. Manage multiple concurrent projects and/or projects with multiple work streams that require inputs from cross-functional stakeholders. Manage and escalate project risks and issues as appropriate and establish success metrics for projects and ensure performance is tracked and measured. Implement approved actions and workarounds required to mitigate project risk events to minimize the impact of the risks on the project. Investigate ways to improve or streamline existing processes. Develop metrics to measure project effectiveness. Create and run reports to provide information regarding performance and issue identification. Conduct cost-benefit analysis. Measure the outcomes and outputs of projects and process improvement endeavors and leverage quantitative results to inform direction of the business. Support the creation of quarterly business reviews that can accurately capture and report operational performance. Consistently update process documentation and workflows.

Responsibilities

• Coordinate and execute end-to-end Brokered Business projects, meetings, and requests for information and assistance.
• Develop project execution strategy, create and monitor project plans and schedules.
• Identify resources for project execution, lead project teams, organize and participate in project meetings.
• Ensure project deadlines are met in a timely manner.
• Lead and manage large-scale, org-wide projects through planning, development, launch, stabilization and close.
• Manage multiple concurrent projects and/or projects with multiple work streams that require inputs from cross-functional stakeholders.
• Manage and escalate project risks and issues as appropriate and establish success metrics for projects and ensure performance is tracked and measured.
• Implement approved actions and workarounds required to mitigate project risk events to minimize the impact of the risks on the project.
• Investigate ways to improve or streamline existing processes.
• Create and run reports to provide information regarding performance and issue identification.
• Conduct cost-benefit analysis.
• Measure the outcomes and outputs of projects and process improvement endeavors and leverage quantitative results to inform direction of the business.
• Support the creation of quarterly business reviews that can accurately capture and report operational performance.
• Consistently update process documentation and workflows.

Qualifications

• Education: Bachelor's degree or college coursework in Business Administration or related field or equivalent business experience.
• Experience: Utilizing desktop computing skills, including use of one or more word-processing, spreadsheet (e.g., Microsoft Excel) and presentation graphics (e.g., Microsoft PowerPoint, Prezi) software programs.
• Knowledge and Skills: Knowledge of project planning and management processes and techniques, process improvement techniques, insurance operations competencies, techniques for monitoring goal achievement, ability to demonstrate strong written and verbal communication skills with attention to detail, skilled in preparation of clear, concise and complete analysis, proposals, reports and other written materials, contribute a high level of expertise in content knowledge, set priorities and to respond to changing demands from multiple sources, work effectively in an environment where compliance with processes and procedures is a priority, maintain confidentiality of sensitive information, multi-task, work under pressure and adapt to change, acquire new knowledge and learn new skills, analyze administrative and technical issues and make appropriate recommendations for action.

Skills

• Project planning and management processes and techniques.
• Techniques for monitoring goal achievement.
• Process improvement techniques.
• Insurance operations competencies.
• Techniques for monitoring goal achievement.

Benefits

A comprehensive and flexible benefits package designed to support your health, financial well-being, and professional growth. Health & Wellness: Medical plans with multiple coverage options, including HSA eligibility, Prescription drug coverage, Dental and vision benefits, Employee Assistance Program (confidential support services). Financial Protection & Insurance: Company-paid basic life insurance, Optional supplemental life insurance and dependent coverage, Short-term and long-term disability coverage, Critical illness, accident, and pet insurance options. Retirement & Savings: 401(k) plan to support long-term financial goals. 3% automatic deferral upon eligibility; may contribute 1% to 50% of eligible earnings, either pre or post tax. Company match of 50% paid on employee contributions up to 6% of pay, payable to employees following the end of the year; immediate vesting. Additional company contribution of 4% of pay each pay day into your account; 100% vested after three (3) years of service. Health Savings Account (HSA) and Flexible Spending Accounts (FSA) options. Time Off & Leave: Paid Time Off (PTO): Accrual-based, increases with tenure, eligible at 90 days of employment. Full-time new employees will receive up to 12 PTO days annually; accrual based on start date and may include additional PTO based on role and/or state & local requirements. Part-time employee PTO hours are calculated based upon the standard weekly hours the employee is scheduled to work and will accrue at a minimum of 3 hours per month. Paid Holidays: Full-time employees are eligible for 10 company-paid holidays annually, in addition to 1 mental health day, 2 floating holidays and 1 volunteer day. Holidays vary by business unit schedules. Part-time employees are eligible for 8 company-paid holidays annually, in addition to 1 mental health day and 2 floating holidays. Holidays vary by business unit schedules. Paid leave programs, including parental, bereavement, jury duty, and military leave. Career Growth & Education: Tuition assistance (up to $5,250 annually; 80% covered by ACG), Professional certification support with 100% reimbursement for eligible programs, Opportunities for career development and advancement. Additional Perks: Complimentary AAA membership with roadside assistance and travel discounts, Adoption assistance program.

Pay

$80,000 - $85,000 annually with annual bonus potential based on performance.

Schedule

Monday – Friday, 8am – 5pm.