Project Delivery Manager - Commercial Product Management

About the Team

The Commercial Organization within S&P Global Ratings is at the forefront of transforming how we manage our global commercial portfolio. Our team is responsible for revolutionizing the end-to-end lifecycle of lead and opportunity management, contracting, and invoicing across our worldwide operations. We operate in a collaborative, cross-functional environment where innovation meets the rigorous standards of the credit rating industry.

The Impact

As a Project Delivery Manager, you will be central to driving transformational change across S&P Global Ratings' Commercial Organization. Your work will directly impact how we serve our global clients and manage critical commercial processes. You'll lead complex, enterprise-wide initiatives that shape the future of our commercial operations, working with stakeholders across multiple divisions to deliver sustainable, business-critical solutions.

What's In It For You

• Lead high-visibility, transformational programs that directly impact S&P Global Ratings' commercial success
• Work with senior stakeholders across Commercial, Finance, Legal, Product, and Technology divisions
• Gain deep exposure to credit rating processes, capital markets, and enterprise commercial systems
• Develop expertise in SAFe Agile framework within a global financial services environment
• Build your career in a role that combines strategic thinking with hands-on delivery excellence

Responsibilities

• Program and Product Management & Execution
  • Lead end-to-end delivery of complex programs and product initiatives, from discovery through launch and post-release optimization
  • Develop and maintain a comprehensive project plan with clear objectives, milestones, deliverables, dependencies, and timelines across multiple scrum teams
  • Lead the planning and tracking of cross-functional roadmaps in alignment with product and technology strategies
  • Establish project governance, status reporting, risk tracking, and issue resolution mechanisms
• Stakeholder Engagement & Communication
  • Partner with senior stakeholders across Commercial, Finance, Legal, Product, and Technology to ensure alignment and buy-in at all stages of delivery
  • Provide transparent, timely updates on program status, risks, and dependencies to leadership and cross-functional teams
  • Influence and coordinate with dependent teams to ensure delivery of business-critical components (e.g., user guides, training materials)
• Delivery & Alignment
  • Operate within the SAFe Agile framework, coordinating with RTEs, scrum teams, and solution managers to ensure agile best practices are followed
  • Support ceremonies as needed, including planning, retrospectives, and demos
• Change Management & Adoption
  • Lead the development of a robust change management plan, including establishing KPIs and usage analytics, to support system and process adoption across global teams
  • Work with business units to deliver user-focused communication, training, and documentation
  • Ensure seamless handoff and integration with ongoing operations and support teams

All employees must work from the office at least 2 days/week.

Requirements

• Basic Required Qualifications:
  • 5 - 7+ years of experience in Project Delivery/Product Management
  • Strong product management skills with demonstrated ability to manage complex enterprise programs
  • Solid understanding of highly regulated environments, particularly credit rating agencies and capital markets
  • Experience with project management tools and methodologies, including SAFe Agile framework
  • Exceptional verbal and written communication skills, with ability to influence and build consensus at all levels
  • Proven track record managing change initiatives and leading cross-functional teams through transformation
• Additional Preferred Qualifications
  • Experience in global financial services or technology-led environments
  • Prior experience with Commercial Operations, CRM, Contract Lifecycle Management (CLM), or Invoicing systems
  • Advanced knowledge of credit rating processes and commercial operations
  • Experience coordinating with RTEs, scrum teams, and solution managers in agile organizations

Final-stage candidates must attend one in-person interview at your nearest S&P Global Ratings office before offer.

Pay

The anticipated base salary range for this position is $108,400 - $140,000, depending on location, experience, and skills. This role is eligible for an annual incentive plan and additional benefits.

Benefits

• Health & Wellness: Health care coverage designed for the mind and body.
• Flexible Downtime: Generous time off helps keep you energized for your time on.
• Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
• Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
• Family Friendly Perks: Perks for your partners and little ones, including best-in-class benefits for families.
• Beyond the Basics: Retail discounts and referral incentive awards.