Project Coordinator - Sales

About the role

Crawford Electric Supply is a subsidiary of Sonepar USA, operating throughout the southeast region of the United States. As a company committed to building relationships and providing a supportive culture, Crawford offers a range of benefits including healthcare plans, dental and vision coverage, paid time off, parental leave, a 401(k) retirement savings plan with company match, professional and personal development programs, and more.

Responsibilities

• Practices good interpersonal relations, using tact, courtesy, a positive attitude toward customers and co-workers, pleasant telephone and email etiquette, and a general attitude as a representative of goodwill on behalf of the company at work or during company travel.
• Handles difficulties with customers and works directly to resolve issues related to fabrication, site preparation, etc.
• Aids customers with shipping discrepancies and defective materials on job-related orders.
• Expedites material when material is needed faster than normal lead times.
• Solves customer order problems and complaints promptly.
• Acquires, uses, and continuously develops personal technical knowledge of general and specialty merchandise items to assist customers and other company personnel.
• Ability to prepare quotations for customers.
• Identifies, uses, and maintains appropriate company and/or customer pricing systems.

Qualifications

• Detail oriented with excellent time management skills.
• Able to multi-task within a fast-paced environment.
• Self-motivated, positive attitude with strong customer service skills.
• Previous project management experience a plus. Self-starter who can work independently with little supervision.
• Ability to do take-offs.

Specific Qualifications

• A college degree and/or equivalent industry experience is requested.
• Computer proficiency in MS Word, Excel, PowerPoint, and Acrobat.

Environment

Not specified.

Benefits

• Healthcare plans
• Dental & vision
• Paid time off
• Paid parental leave
• 401(k) retirement savings with company match
• Professional and personal development programs
• Opportunity to become a shareholder
• Employer-paid short- and long-term disability
• Employer-paid life insurance for spouse and dependents
• Robust wellness program
• Gym reimbursement
• Employee Assistance Program (EAP)