Project Coordinator - FuzeRx
About the role
At Fuze Health, we put patients first and tirelessly address the most pressing needs in healthcare. We empower millions to digitally connect with care providers, essential health resources, and needed treatments—and enable care providers, employers, health plans, and life sciences companies to meaningfully enhance quality, outcomes, and value. We are dedicated to helping our partners evolve and modernize to meet emerging patient and marketplace needs.
Fuze Health’s foundation is built upon the strategic combination of several proven, technology-powered innovators in the digital health, diagnostics, and pharmacy sectors. Our growing portfolio brings together the capabilities of industry leaders including LetsGetChecked, Truepill, and Alto Pharmacy, to create a distinctive, unified force in healthcare. Together, we have the shared vision, advanced capabilities, and talented teams to deliver next-generation solutions that patients and healthcare partners need today and into the future.
The Project Coordinator at FuzeRx plays a critical role in driving cross-functional programs and operational initiatives that improve efficiency, reduce costs, enhance the patient experience, and support organizational goals. This individual contributor partners with Operations, Product, Engineering, Data Science & Analytics, Legal, Finance, Compliance, and external vendors to lead projects from ideation through execution.
Responsibilities
- Lead team- and organization-level operational programs focused on quality events, cost reduction, patient experience improvements, process creation, standardization, operational excellence, and business continuity.
- Develop and execute project plans from problem definition through implementation, monitoring, and ongoing optimization.
- Collaborate with cross-functional stakeholders to define project requirements, facilitate execution, identify dependencies, and remove barriers.
- Build alignment across Operations, Product, Engineering, Data Science & Analytics, Legal, Finance, Compliance, third-party vendors, and other business partners to successfully deliver initiatives.
- Independently manage multiple programs with clear business objectives while navigating implementation complexity. Prioritize competing initiatives, manage timelines, balance resources, and make informed tradeoff decisions to ensure successful delivery against project milestones.
- Identify potential program risks, develop mitigation strategies and contingency plans, and proactively implement corrective actions to minimize operational impact. Drive continuous process improvements that increase efficiency and operational performance.
- Organize and facilitate effective meetings with appropriate stakeholders, driving productive discussions, decision-making, and accountability. Prepare clear, concise written and verbal communications, including project plans, status updates, executive summaries, and program documentation.
- Present recommendations and project updates to leaders up to two organizational levels above. Influence decision-making without direct authority while building consensus across diverse stakeholder groups and maintaining momentum on strategic initiatives.
- Gather, analyze, and interpret operational data to measure program performance, evaluate business impact, and support data-driven decision-making. Use insights to identify opportunities for operational improvements and optimize program outcomes.
Requirements
- 3+ years of experience in operations, supply chain, program management, or a related operational function.
- Demonstrated experience managing cross-functional programs or projects from planning through execution with limited supervision.
- Strong project management, organizational, and prioritization skills with the ability to manage multiple initiatives simultaneously.
- Experience analyzing operational data to support business decisions and measure program effectiveness.
- Excellent written and verbal communication skills with the ability to influence stakeholders across multiple functional areas.
- Proven ability to identify risks, solve problems, and drive consensus in a fast-paced, evolving environment.
- Pharmacy Technician License in good standing with the Board of Pharmacy in your state of residence.
Qualifications
- Experience working within pharmacy operations, healthcare, or other regulated healthcare environments.
- Experience leading operational excellence, process improvement, or cost reduction initiatives.
- Familiarity with cross-functional collaboration involving Product, Engineering, Data Science & Analytics, Finance, Legal, Compliance, and third-party vendors.
- Experience supporting quality management, business continuity, or patient experience improvement programs.
- Strong analytical mindset with the ability to translate data into actionable operational recommendations.
Additional Information
Physical requirements for this role include the ability to work at a computer terminal with monitor, keyboard, and mouse for extended periods of time; stoop, bend, and reach for equipment and supplies; make frequent repetitive motions required to operate a computer that include the wrists, hands, and fingers; and lift, carry, push, pull, and move light objects up to 20 pounds. The role also requires the ability to effectively communicate through verbal interactions, discern auditory information, and visually perceive details to perform essential job functions.
Consistent with the Americans with Disabilities Act (ADA) and similar applicable state laws, it is Fuze Health’s policy to provide reasonable accommodation to enable qualified individuals with disabilities to perform essential job functions, unless such accommodation would cause an undue hardship.
Fuze Health is limited to individuals residing in the following states: Alabama, Arizona, Arkansas, California, Colorado, Connecticut, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, Tennessee, Texas, Vermont, Virginia, Washington (WA), Wisconsin.
Applicants must be authorized to work for any employer in the U.S.
Pay
Salary Range: $29.60-$37.00/hour
Benefits
- Full-time employee benefits include dental, vision, and multiple group medical plans to choose from.
- 401(k) retirement savings plan.
- Group life insurance, accidental death and dismemberment (AD&D) insurance.
- Flexible spending account (FSA) and health savings account (HSA).
- Commuter benefits.
- Employer-paid short-term (STD) and long-term disability (LTD) insurance.
- Additional supplemental insurance plans (spouse life insurance, legal insurance, an employee assistance program, home health testing kits, and a fertility medication discount program).
- Flexible vacation time, accrued paid sick time, 10 paid holidays (2 floating holidays for full-time non-exempt employees).
- Eight weeks of paid parental leave for eligible employees, additional paid weeks for the birthing parent.
- 4 weeks paid caregiver leave.
- Lifestyle Spending Account allowance each month.