Project Coordinator - Fire & Water Restoration

About the role

You love making people feel seen and supported, and nothing fires you up more than to see others WINNING! You’re the one your friends go to when they need someone to share their big goals with, some thoughtful perspective, or just some major motivation. You’re their confidante but also have a way of lovingly holding people accountable that doesn’t make them feel like they’re about to get in trouble. You love people, and you’re driven by building relationships and getting results.

Responsibilities

• Effectively communicate with customers
• Participate in team meetings and provide daily project updates
• Superior time management and organizational skills
• Able to act independently, drive results with limited direction, and think creatively
• Ensure team needs are met throughout the project life cycle
• Monitor project progress and handle any issues that arise, escalating issues to management as needed
• Complete project documentation with TPA/Insurance Company guidelines and company software
• Make initial contact and hold a relationship with the customer
• Prepare reports for management and others as needed

Qualifications

• Cookordinate activities, resources, schedules, training, equipment, and information
• Participates in the collection process of payment from customers
• Goal-oriented and self-motivated, with a strong sense of ownership and responsibility
• Experience with DASH and TPAs is a plus
• Excellent customer service and communication skills
• Excellent organizational and time-management skills

About Company

At Restoration Network Inc., we’re more than a fire and water restoration company. We’re on a mission to restore not just buildings, but lives. Every day, we help families and businesses recover from disaster with excellence, compassion, and integrity. Our team takes Pride in Workmanship seriously, and we do the job right the first time, down to the smallest detail. We’re scaling fast, which means big opportunities for people who want to grow their careers, take ownership, and be part of a company that’s positively impacting thousands of lives. If you’re someone who thrives in a fast-moving environment, cares about doing meaningful work, and wants to be part of a winning team, you’ll feel right at home here.