Project Coordinator

Floor Coverings International of Aurora-Denver is a locally owned franchise serving the Denver-Aurora metro. We bring the flooring showroom to customers’ homes and manage every project from start to finish, competing on trust, care, and community impact.

About the role

We’re hiring a Project Coordinator to run projects and care for customers from sale to final walkthrough. This role is about delivering happiness, creating beautiful spaces, solving problems creatively, and growing with a fast-growing company. 50-75% of the job is in the field with clients; the rest is keeping systems tight so nothing slips.

Responsibilities

• Take care of customers throughout their project: intro, scheduling, updates, and final walkthrough.
• Drive to jobsites across the metro to kick off installs, check quality, and close out projects.
• Build and run the plan for each job using Monday.com, juggling 15+ active projects at different stages.
• Order and track materials, and coordinate installer crews.
• Support estimating: take field measurements and help build estimates on subcontractor jobs.
• Solve problems the moment they arise and keep everyone in the loop.
• Handle warranty and follow-up service with care.
• Learn flooring products, installation methods, and the trade to earn respect and protect quality.

Requirements

• Amazing customer service—hospitality experience is a big plus.
• Proactive overcommunicator who prefers too many updates over leaving anyone guessing.
• Natural problem solver who stays calm when things go sideways.
• Hands-on or construction background (flooring, carpentry, remodeling, roofing, general labor, DIY).
• Organized, reliable, comfortable with everyday numbers, and holds a valid driver’s license.
• Community-minded and eager to earn certifications and grow.

Core Values

• Hospitality first: the customer’s experience is the product.
• Overcommunicate, no surprises: everyone stays in the loop, every step.
• Trust and transparency, always.
• Pride in the details and the craft.
• Do the right thing: it’s about getting it right, not about being right.
• Leave our community better than we found it.

Pay

• $27/hour to start ($28 for exceptional experience).
• Raise to $28.50/hour at 90 days when ramp goals are met.
• Opportunity to move to a $60,000 salary with benefits, bonus opportunities, and a company vehicle around 6 months (mileage reimbursed until then).
• Monthly phone stipend.

Benefits

• Paid training and an annual budget for certifications and professional development.
• Growth path to Project Manager and company leadership.
• Genuine path toward ownership for the right person.
• Annual franchise convention in Cancun, all expenses paid.
• Paid Time Off.
• Bonus based on performance.
• Employee discounts.

Schedule

Full-time, immediate hire.