Project Coordinator

About the role

The Project Coordinator serves as the commercial liaison between product lines, field sales, and customers during the execution of small project orders. They develop and maintain relationships with both internal and external customers in their assigned territory.

Responsibilities

• Use Eaton prescribed tools and applications to enter project orders consisting of Built-To-Order, Assembled-To-Order, and Engineered-To-Order equipment.
• Promote proactive project management through timely and accurate communications with internal partners (Operations, Credit, Sales) and external customers regarding scheduling status, expediting, change orders, logistics, and financial order management.
• Serve as the customer’s advocate by relaying the appropriate level of urgency to peer contacts in Operations and escalating issues as required to management.
• Manage daily phone and email activity, providing directions, solutions, and updates, including backup support as necessary for teammates.
• Meet expectations per EatonCare Service Level Agreement.
• Perform all other duties as required by Regional Management.

Qualifications

• BASIC QUALIFICATIONS: 2-year degree from an accredited institution
• RELOCATION IS NOT AVAILABLE. CANDIDATES MUST CURRENTLY RESIDE WITHIN A 50 MILE RADIUS OF ARDEN, NC TO BE CONSIDERED.
• EATON WILL NOT CONSIDER APPLICANTS FOR EMPLOYMENT IMMIGRATION SPONSORSHIP OR SUPPORT FOR THIS POSITION.
• This means that EATON WILL NOT SUPPORT ANY CPT, OPT, OR STEM OPT PLANS, F-1 TO H-1B, H-1B CAP REGISTRATION, O-1, E-3, TN STATUS, I-485 JOB PORTABILITY, ETC.
• PREferred QUALIFICATIONS: Minimum 2 years of customer service experience
• Proficient in Microsoft Office applications including Excel
• BS/BA Degree from an accredited institution

Skills

• Strong customer focus and interpersonal skills (written and verbal communication)
• Strong computer skills including proficiency in typing
• Proficient in creative problem solving, conflict resolution, and managing priorities
• Exceptional organizational skills for managing high volume of transactions (orders, emails, and phone calls)

Benefits

The expected annual salary range for this role is $59,000 - $86,000 a year. Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations.

We are committed to ensuring equal employment opportunities for all job applicants and employees. Eaton believes in second chance employment. Qualified applicants with arrest or conviction history will be considered regardless of their arrest or conviction history, consistent with the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act and other local laws.

To request a disability-related reasonable accommodation to assist you in your job search, application, or interview process, please call us at 1-800-836-6345 to discuss your specific need.

We know that good benefit programs are important to employees and their families. Eaton provides various Health and Welfare benefits as well as Retirement benefits, and several programs that provide for paid and unpaid time away from work. Click here for more detail: Eaton Benefits Overview.

Please note that specific programs and options available to an employee may depend on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.