Project Associate

Position Summary

Direct Supply is building the future of healthcare technology with industry-leading products, solutions and platforms to help improve the lives of millions of seniors and those who care for them. In the Project Associate position, you’ll play a key role in delivering successful Aptura and Capital projects ranging from $15K to $1M, including renovations and new construction initiatives. You’ll collaborate closely with clients, vendors, and cross-functional teams—including Capital Sales, Aptura Project Managers, Designers, and Operational Support—to keep projects moving efficiently from kickoff through completion.

Responsibilities

• Pricing, Quoting, Procurement
• Project Tracking
• Project Closeout Activities
• Supporting Team Initiatives
• Contributing to Process Improvements
• Managing Multiple Projects and Priorities

Skills Needed

• Communicates Effectively
• Makes Quality Decisions
• Applies AI and Technology
• Superior Organizational and Time Management Skills
• Ability to Learn New Software and Tools

What You’ll Do And Impact

• Oversee Aptura and Capital projects to ensure customers’ expectations are met with regard to scope, timeline, budget and service requirements while maximizing project profitability.
• Create accurate quotes or proposals, including requesting pricing, freight, logistic and/or installation quotes and drafting quotes or proposals for customers.
• Cook up and plan the execution of all orders with the customer and project team through order placement and proactive communication of shipment and delivery information.
• Manage changes in the fulfillment process to meet project timelines and budgets, while minimizing net loss.
• Provide proactive communication to Capital Sellers, Aptura Project Managers, Designers and other sales/studio partners.
• Participate in targeted customer visits capturing all customer selections, customer phone calls, and traveling on-site as needed.

Experience

• 4+ years of experience in project management, operations, or customer-facing roles with increasing responsibility.
• Demonstrated success managing multiple concurrent projects involving cross-functional stakeholders, suppliers, and service providers.
• Experience identifying and mitigating large-scale project risks while balancing customer satisfaction, operational efficiency, and profitability.
• Proven ability to make independent decisions, offer creative problem-solving and drive results in a fast-paced, ambiguous environment.
• Experience leveraging technology, automation, AI tools, or process improvement methodologies to improve efficiency and outcomes preferred.

Additional Items Of Interest

• Bachelor’s degree in Business, Communications, or related field
• Project Management certification of interest but not required

Job to be performed in the location listed.

Generous benefit package available.