Project Assistant

About the Role

The Project Assistant role operates within a Philippine travel agency and tour operator, specializing in domestic/international travel packages, group tours, corporate/incentive travel, ticketing, hotel bookings, transfers, and visa assistance. The primary focus is on project visibility and coordination, ensuring that all tasks are traceable, dependencies are managed, and exceptions are clearly documented.

Responsibilities

• Reconcile project-focused assistance with dependency management, ensuring visibility of source, owner, status, and next action.
• Coordinate role documentation with status tracking, maintaining clarity on project progress.
• Review project tracking and manage deadlines to ensure timely completion of tasks.
• Document processes and generate reports to support project-focused assistance.
• Maintain quality control and manage workflows to prevent errors and downstream rework.

Capabilities

• Confidently use Travbest Workflow Context and Project Coordination to support travel agency operations.
• Apply Data Accuracy to maintain evidence and meet deadlines without compromising quality.
• Document Process Compliance and Issue Escalation decisions to ensure clear reasoning and accountability.
• Exercise judgment in Follow-Up, particularly when relying on external confirmations rather than assumptions.

Qualifications

The role requires an understanding of project-focused assistance within the context of a Philippine travel agency. Completed work must be traceable, unresolved items must have assigned owners, and repeated errors must be identified early to prevent rework.

Pay

Base salary: $45,000-$69,000 per year.

Schedule

Full-time, 100% remote within the United States.

Position Details

Entry-level position. Remote completion of tasks is achieved when cross-functional coordination, project-focused assistance, and data accuracy ensure work is secure, traceable, and ready for the next authorized teammate.