Project Assistant

About the role

The Metro Boston Crisis Intervention Team Training and Technical Assistance Center (MB CIT TTAC) is a project within the Somerville Police COHR unit. The MB CIT TTAC supports law enforcement in developing skills, knowledge, and resources to effectively respond to individuals experiencing behavioral health crises.

Responsibilities

• Provide on-site administrative management and technical assistance during all trainings.
  • Organization, preparation, transportation, setup and breakdown of all training materials and equipment.
  • Serving as a greeter.
  • Distributing training materials.
  • Cooking and role play materials.
  • Providing administrative assistance to participants throughout the training.
• Present schedule, coordinate site logistics and confirmations.
  • Create and maintain training calendars.
  • Manage participant registration, training rosters, attendance records, sign-in sheets, evaluations, certificates of completion, and related training documentation before, during and after each training.
• Coordinate post-training administrative processes.
  • Create and maintain electronic evaluations.
  • Track participant responses.
  • Maintain certificate numbering systems.
  • Scan and archive training records.
  • Enter training completion data into applicable databases.
• Provide overall office management for the COHR Unit and MB CIT TTAC.
  • Maintain office supplies, equipment, technology, inventory, electronic filing systems, shared drives, departmental records, training materials, and other program resources.
  • Onboard new staff and interns.
  • Support daily administrative operations.
• Manage program communications.
  • Maintain email distribution lists.
  • Prepare operational emails.
  • Coordinate stakeholder communications.
  • Schedule meetings.
  • Prepare agendas.
  • Provide logistical support for stakeholder and regional meetings.
• Support public outreach efforts.
  • Coordination of social media requests.
  • Maintenance of training catalogs and promotional materials.
  • Dissemination of program information to partner agencies and community stakeholders.
• Support budget management for grant-funded programs.
  • Maintain grant expenditure trackers.
  • Process invoices.
  • Monitor expenditures.
  • Maintain financial records.
  • Support grant reporting requirements.
• Work closely with the Director and Deputy Director of the MB CIT TTAC.
  • Research national CIT trends.
  • Update training resources.
  • Identify emerging challenges and best practices.
  • Develop program materials.
  • Respond to requests for technical assistance.
  • Co-present at trainings as appropriate.
• Monitor program data and maintain training databases.
  • To support reporting, evaluation, grant compliance, and continuous quality improvement initiatives.

Qualifications

• Bachelor’s Degree in psychology, social work or criminal justice required, Master’s Degree in Social Work or Public Health preferred, or actively pursuing degree and/or certification.
• Bilingual in Portuguese, Spanish and/or Haitian Creole preferred.
• Grant and budget management experience preferred.

Skills

• Strong written and verbal communication skills.
• Computer skills.
• Record keeping abilities.
• Attention to detail.
• Strong proficiency with Microsoft Office Suite, Excel, PowerPoint, Google Workspace (Docs, Sheets, Forms, Calendar), and virtual collaboration platforms.
• Proficiency with maintaining databases, electronic filing systems, websites, and shared document management platforms.
• Able to maintain accurate records, prepare reports, organize program data, and support grant documentation and reporting.
• Knowledge and familiarity of behavioral health resources at the community and state level.
• Familiarity with concepts of mental health and law enforcement partnerships.
• Ability to maintain and utilize laptops, iPads, and related technology platforms used for training.
• Ability to coordinate effectively with internal and external stakeholders.

Work Environment

The work environment involves everyday discomforts typical of offices, with occasional exposure to outside elements. Noise or physical surroundings may be distracting, but conditions are generally not unpleasant. Employee may be required to work beyond normal business hours in response to attending evening meetings or completing work assignments.

Physical and Mental Requirements

• Little or no physical demands are required to perform the work.
• Work effort principally involves sitting to perform work tasks, with intermittent periods of stooping, walking, and standing.
• There may also be some occasional lifting of objects such as books, office equipment and computer paper (up to 30 lbs.).
• Motor Skills Duties are largely mental rather than physical, but the job may occasionally require minimal motor skills for activities such as moving objects, operating a telephone system, computer and/or most other office equipment, typing and/or word processing, filing, and sorting.
• Visual Skills Visual demands include constantly reading documents for general understanding and for analytical purposes.

Hours

Full-Time; Monday-Friday 9:00-5:00 pm. Training days will have an earlier start and end time of 7:00-4:00 pm.

Pay

$65,000 annualized, plus benefits.

Benefits

• 4 weeks annual vacation for non-union positions.
• Public Health Nurses are part of Union A (SMEA).
• Medical insurance through the Group Insurance Commission (GIC) - 80% of premium costs paid by City.
• Dental coverage low and high plans through Cigna.
• Vision care through Vision Service Plan (VSP).
• Long term disability through Sun Life.
• Group and voluntary life insurance through Boston Mutual.
• Health Care and Dependent Care flexible spending through Benefit Strategies.
• Deferred compensation plans through a choice of three vendors.
• Free, confidential services through the Employee Assistance Program (EAP) provided by E4Health.
• Annual cancer screening & wellness release.
• Somerville Retirement Pension System.
• Tuition reimbursement.
• MBTA pass program.
• FREE Blue Bikes membership.
• Eligible employer for the Public Service Loan Forgiveness Program (PSLF).