Programs & Projects Director, xScale (Deal Program Lead)

About the role

We are looking for a highly organized, analytical, and proactive Programs & Projects Director to partner with to lead execution of large, complex data center deals. In this role, you will act as the central coordination point across Sales, Design & Construction, Legal, and Operations delivery teams—ensuring alignment from early deal qualification through contract signature.

Responsibilities

• Lead Complex Deal Programs
• Partner with Deal Leads, Account Execs, TPMs, Sales Engineers, Legal, and cross-functional teams to drive program alignment
• Balance customer expectations with operational feasibility to ensure commitments are deliverable
• Drive Execution & Coordination
• Improve deal cycle time and contract velocity through disciplined program execution
• Capture detailed notes and produce concise, high-quality executive readouts
• Lead meetings, track actions, and ensure timely follow-through across stakeholders
• Maintain risk, issue, and dependency trackers; proactively drive resolution
• Influence & Align Stakeholders
• Act as a bridge between Sales, Legal, Design, Construction, Operations, and Delivery teams, navigating competing priorities
• Facilitate productive conversations and help resolve conflicts across teams
• Build strong relationships across a matrixed organization
• Ensure Risk & Compliance Alignment
• Ensure customer commitments align with delivery capability
• Identify and mitigate risks that could impact timelines, cost, or compliance
• Support contract negotiations by managing issue tracking and stakeholder alignment
• Drive Continuous Improvement
• Lead or contribute to lessons learned sessions
• Identify and implement improvements to simplify processes and enhance deal execution

Qualifications

• Core Skills & Attributes
• Exceptional critical thinking and problem-solving skills
• Highly detail-oriented and methodical, with strong organizational discipline
• Ability to simplify complex information into clear insights and summaries
• Comfortable working independently in a fast-paced, ambiguous environment
• Strong ability to connect the dots across disparate information sources
• Communication & Influence
• Excellent written and verbal communication skills (strong writing backgrounds highly valued)
• Ability to influence cross-functional teams without direct authority
• Prowess in building trust and navigating complex stakeholder dynamics
• Experience
• 10+ years in program management, deal execution, or sales operations
• Familiarity with data center, infrastructure, or related industries preferred
• Sales or commercial operations experience is a plus