Programs Field Representative

This position is located in Ada, Oklahoma.

Pay

Annual salary: $54,275.15 plus full state employee benefits.

Schedule

Occasional travel is required. Must possess a valid driver’s license and maintain required car insurance.

Qualifications

• A master’s degree and three years of professional experience in social work, child support, adult protective services, child welfare, early childhood development and education, guidance and counseling, nursing, intellectual disability, probation and parole, public administration, community-based prevention and diversionary youth services programs, juvenile justice, rehabilitation counseling, vocational evaluation, or vocational rehabilitation; or
• An equivalent combination of education and experience, substituting one additional year of qualifying experience for each year of the required education.

Professional experience in the listed fields must have been the primary job responsibility to be considered qualifying. Incidental performance of professional work in any area(s) shall not be considered.

Responsibilities

• Provides continuous feedback to employees using specific terms regarding work performance in guardianship case skills.
• Recommends and oversees changes within the district related to guardianship or other areas as assigned or requested by the District Field Manager.
• Conducts audits of guardianship cases in the district or as requested, documenting results and emailing them to the Field Manager, assigned supervisor, and specialist.
• Analyzes case activity, process, and needs, reporting trends to the Field Manager to provide quality assurance of all guardianship cases.
• Ensures accountability and timely documentation in guardianship cases through communication, training, and setting completion dates.
• Reviews statistical data and other program data, updating reports monthly.
• Ensures specific reviews of account reconciliations, communicating with the assigned specialist and supervisor regarding needed actions and goals.
• Investigates problem areas in program implementation and management practices as requested or assigned by the District Field Manager.
• Serves as a program resource on the guardianship process and collaboration with internal partners for the District Field Manager and local staff.
• Represents and acts with the authority of the district director.
• Responds to informational requests from the Field Manager promptly.
• Assists in arranging trainings and meetings.
• Participates in task forces and various community forums.

Skills

Preference may be given to candidates familiar with Salesforce and Office 365.