Programs Assistant (Limited Term)- 2025809

Are you a person of compassion? An advocate for justice? Someone who stands up for the rights of the vulnerable and speaks out for the marginalized, the exploited and the forgotten? Do you believe in our calling as Christians to welcome the least of these and love our neighbor? If you answered ‘yes’, to any of the above, World Relief, and millions of people around the world need you.

At this pivotal moment in time, we are rapidly expanding and growing our team to meet the increasing needs of our world. We are looking for people who want to use their gifts and talents to make a real and tangible difference in our world and the lives of the suffering. If you’re looking for a purpose-driven career in which you can grow your talents, while also standing up for the rights of the vulnerable, we want you to join us today.

About the Organization

World Relief is a global Christian humanitarian organization whose mission is to boldly engage the world’s greatest crises in partnership with the church. The organization was founded in the aftermath of World War II to respond to the urgent humanitarian needs of war-torn Europe. Since then, for 80 years, across 100 countries, World Relief has partnered with local churches and communities to build a world where families thrive and communities flourish. Today, organizational programming focuses on humanitarian and disaster response, community strengthening and resilience, and refugee & immigrant services and advocacy.

About the Role

The Programs Assistant is a flexible, on-the-ground support role within World Relief Upstate SC's programs, helping clients take the practical steps toward settling in and getting connected, while also providing general support to program staff. This limited-term position is funded through a grant agreement until 12/15/26 and contingent upon funding extension. This is a hybrid position: 4 days in office, 1 day working from home.

Responsibilities

Client Services

• Coordinate logistics between clients, community partners, and World Relief staff
• Ensure client services are provided within appropriate and compliant timeframes for assigned cases, including:
  • Support client orientations as needed
  • Support comprehensive intakes and assessments with each client
• Provide transportation when necessary, including airport pickups and support with housing moves
• Ensure direct client services are conducted in a timely manner
• Provide mediation and coordination between clients and outside entities, including healthcare providers, property managers, volunteers, service providers, school districts, and school facilities
• Help walk-in clients navigate the internal referral process to Upstate SC programs
• Provide on-call support for clients, working one week at a time on a rotating schedule with other Upstate SC program staff

Administrative and Collaborative Responsibilities

• Maintain and monitor program activities, case files, and the client database to ensure compliance
• Actively participate in office meetings, staff development opportunities, program trainings, community activities, and organizational events
• Support other positions within the Upstate SC programs on an as-needed basis with direct client services
• Other tasks as assigned by Supervisor

Requirements

• Mature and personal Christian faith
• Committed to the mission, vision, and values of World Relief
• Desire to serve and empower the Church to impact vulnerable communities
• Able to affirm and/or acknowledge World Relief’s Core Beliefs, Statement of Faith, Christian Identity and National Association of Evangelicals' For the Health of The Nation document
• Valid driver’s license, access to reliable vehicle and ability to pass MVR standards
• Highly self-motivated with strong follow-through and problem-solving skills
• Willingness to drive a 15-passenger van
• Ability to work remotely with internet access as needed
• Ability to work occasional evenings or weekends, and to participate in on-call rotations

Qualifications

• College degree and background in social services or case management preferred
• Proficiency in Microsoft Office applications preferred
• Bilingual in English and a second language relevant to the client base preferred (Ukrainian, Swahili, Arabic, Urdu, Russian, Spanish, etc.)
• Cross-cultural experience desired

Benefits

World Relief offers a competitive benefits package and employee discount program for full-time, regular employees. World Relief is honored to be recognized with the Gold-level Cigna Healthy Workforce Designation for exceeding the core components of our well-being program including leadership and culture, program foundations and execution, and whole person health.