Programmer/Information Systems Specialist

Jefferson Community College, Watertown, New York, a member of the State University of New York (SUNY) system, is conducting a search for a Programmer/Information Systems Specialist.

About the role

This position provides users with training, integration, troubleshooting, and reporting for integrated ERP software and related systems. In addition, this position will be required to develop and modify some code using PL/SQL. Experience with Unix Shell Scripts preferred. The position also serves as a key member of the Information Technology Support Team. Professional staff are expected to advance the College's focus on student success and completion and will work closely with the College's leadership to advance the mission of the Strategic Plan.

Applicants must interact and communicate effectively with diverse populations, foster inclusion, and promote equal access and treatment for groups traditionally under-represented in higher education.

Responsibilities

• Provides support and supplemental training to functional offices for enterprise class software including 3rd party interfaces.
• Manages software upgrades and enhancements including new functionality.
• Maintains knowledge of new releases and provides advice and information to technical and functional personnel.
• Engages in troubleshooting and ongoing maintenance of information systems.
• Provides advanced reporting using BI tools for functional offices.
• Prepares data extracts for data analysis.
• Assists users with reporting tools such as Pivot Tables and Dashboards.
• Assists with the collection, analysis, and preparation of data for both internal and external reporting.
• Participates in the revision of data collection and extraction to meet new SUNY reporting requirements.
• Assists with the design and completion of ad hoc reports to assist various committees, departments, and administrators as assigned.
• Assures data accuracy and integrity.
• Performs other related duties as required/assigned.

Requirements

• Bachelor's Degree in Computer Science or a related field.
• Three (3) years of appropriate professional experience in systems maintenance.

Skills

• Knowledge in the areas of computer/network technology and maintenance, information systems management, project management.
• Knowledge of data processing systems, concepts, and methodologies.
• Knowledge of local and wide area networks.
• Skill in written and verbal communication.
• Skill in directing employees in a data processing environment.
• Skill in implementing effective and innovative software development methodologies.
• Ability to analyze, prioritize, organize, and solve problems.
• Ability to communicate technical concepts to technical and non-technical audiences.
• Ability to read, write, and communicate effectively.

Pay

$47,589 - $62,000 for well-qualified individuals. Salary is determined based upon experience and education in accordance with the collective bargaining agreement as well as internal equity.

Benefits

• Comprehensive benefits package including medical, vision, and dental insurance.
• Long-term disability.
• Generous leave policies.
• Paid holidays.
• Pre-tax flexible spending accounts.
• Tax-deferred compensation.
• NYS retirement.
• Employee and dependent tuition waivers.