Programmatic Technical Account Support Specialist

Responsibilities

• Serve as a technical expert on key accounts utilizing various Programmatic Demand Side Platforms within the OTT, Display & Video and Geofencing environments.
• Must be comfortable communicating with clients on all platform levels (phone, email, etc.).
• Responsible for communicating technical issues and solutions to internal stakeholders and clients on a necessary basis regarding programmatic campaign setups errors or best practices.
• Must be able to understand and communicate advanced platform and technical concepts to non-technical stakeholders.
• Be a key point of contact for technical escalations to engineering/product/operation teams and see issues through to a timely resolution.
• Partner with Sales, Account Management, Product/Engineering and Operations to execute strategy and address client technical needs.
• Be a team player.
• Must have high proficiency in reporting and be able to interpret analytics to monitor campaign performance and be able to report metrics to sales leads and clients.
• Must be comfortable training and mentoring other members of the account management team.

Requirements

• Bachelor’s Degree in related field
• 3+ years of experience working with a DSP and familiarity setting up deals in a DSP
• 3+ years in a client facing role
• Experience with Xandr, GroundTruth, Beeswax, and Yahoo! DSPs
• Strong acumen for technical account problem solving - including analytic, troubleshooting, and general problem-solving abilities
• Experience collaborating across teams both domestic and international
• Strong knowledge of the overall ad tech landscape
• Familiarity with the Over-The-Top content environment preferred
• In depth knowledge of measurement and attribution vendors such as TVSquared
• High level of proficiency with MS Excel
• Excellent communication, analytical and problem-solving skills

About the Role

At Sinclair, Inc., we are committed to being an equal opportunity employer and a drug-free workplace. Our mission is to provide exceptional service and support to our employees, customers, and communities. If you are passionate about journalism, technology, and delivering quality content to your audience, we encourage you to apply for this exciting opportunity.

About Us

We are a diversified media company and a leading provider of local news and sports. Our company owns, operates, and/or provides services to 177 television stations in 79 markets affiliated with all major broadcast networks; owns Tennis Channel, the premium destination for tennis enthusiasts; and multicast networks CHARGE, Comet, ROAR and The Nest. Sinclair’s AMP Media produces a growing portfolio of digital content and original podcasts. For more information about Sinclair, visit www.sbgi.net.

About the Team

The life-blood of our organization is our people. We have a compelling story, a goal-oriented culture, and we take really good care of people. We believe in providing our employees with great benefits, an open-door policy, opportunities for growth, and a strong desire to see you succeed. If you are ready to be part of a winning team, let’s talk.

Pay

The base salary compensation range for this role is $82,400 to $103,000. Final compensation for this role will be determined by various factors such as a candidate’s relevant work experience, skills, certifications, and geographic location.

Benefits

• Participation in a retirement plan
• Lifetime access to employee stock purchase plan
• Life and disability insurance
• Health, dental and vision plans
• Flexible spending accounts
• 15 paid vacation days
• 2 paid personal days
• 9 paid holidays
• 40 hours of paid sick leave
• Parental leave