Programmatic Compliance Analyst

About Us

Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. We provide a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans' services, homeless shelters, low-income housing programs as well as drug and alcohol rehabilitation. Learn more at www.voala.org.

PAY RATE

$78,878.50 - $83,030.00

Job Summary And Purpose

The Programmatic Compliance Analyst will support in the overall programmatic compliance at VOALA, in addition to with supporting in the attainment and ongoing accreditation of CARF. The Programmatic Compliance Analyst will develop, review, modify, and maintain new and current Program and VOALA-wide policies and guidelines. The main responsibility is to ensure that these policies are clear and easy to understand by employees and stakeholders.

Duties And Responsibilities

• Monitor and respond to funder, governmental, and regulatory agencies regarding compliance issues
• Create systems and processes to ensure existing policies, consent forms, and documents comply with contractual and grant requirements
• Update systems, policies, consent forms, documents, procedures, and postings to ensure compliance
• Record notes from audits for future improvements and create action plans (with accountability) for implementation with the responsibility to ensure the improvements occur for VOALA, SCADP, and affiliates
• Create, manage, review and monitor all Program and VOALA policies, procedures, handbook, documents, and practices across the CQI Department, Human Resources, and internal /external legal counsel to ensure all are legally compliant with federal, state, and local laws and regulations for VOALA, SCADP, and affiliates
• Follow procedure and processes to have all policies and consent forms approved prior to dissemination
• Create, manage, review and monitor all consent forms and program documentation
• Assess gaps and opportunities for improvement of policies and processes, consent forms, documentation, and recommend practical solutions for VOALA, SCADP, and affiliates

Essential Duties

• Report to the office
• Create, manage, review and monitor Program and VOALA-wide policies, procedures, handbook, documents, and practices working with QA team, HR, and external legal counsel to ensure all are legally compliant with federal, state, and local laws and regulations for VOALA, SCADP, and affiliates
• Maintain Policy documents and consent forms
• Coordinate with stakeholders, and ensure policy documents are approved and disseminated
• Be a resource for stakeholders when interpreting policy documents

Mandated Reporter

All employees are considered Mandated Reporters and must report any instance of physical or sexual abuse to proper authorities.

Qualifications

• Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verifications
• Valid California driver license and access to dependable transportation with adequate insurance
• Ability to perform under circumstances of possible emotional stress and conflicts dealing with difficult, uncooperative, and potentially aggressive clients

Education

Bachelor’s Degree or equivalent combination of education and work experience (4 years of relevant experience / coursework)

Experience

• Three-year experience in Policy, Legal, or Technical writing
• Experience with completing comprehensive documents that can be used in legal matters

PREFERRED QUALIFICATIONS

• Ability to speak and understand Spanish

Volunteers of America is an Equal Opportunity employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law. This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.