Program Support Assistant

About the role

The Program Support Assistant provides administrative support to the Pathology & Laboratory Medicine Service which comprises over 90 employees. The incumbent serves as office manager for the Pathology & Laboratory Medicine Service and is responsible for areas pertaining to the planning and coordinating of administrative activities for all programs of a complex service. The employee will provide customer assistance by gathering information, analyzing data, and recommending solutions.

Position Description Title/PD#: Program Support Assistant - GS-0303-06 - PD # 93015-0. Compressed/Flexible: Not Authorized. Telework: Not Authorized. This is not a virtual position.

Responsibilities

• Serves as primary timekeeper for the service - maintaining and posting time and attendance reports and maintains employee leave history records
• Serves as a Manager Self Service delegate for supervisors to provide prompt and comprehensive follow up for employee actions in the event that a supervisor is unavailable
• Serves as the purchase card holder for the service
• Coordinates all travel for Pathology & Laboratory Medicine Service employees
• Prepares delegation of authority letters for fund control point and timekeeping access
• Manages, receives, and accessions into the computer system all outside anatomic pathology cases and specimens
• Receives requests for legal cases and packages and ships materials timely and as requested
• Appropriately processes requests for Bone Marrow Transplant Cases and collects all appropriate in-house materials as required with appropriate documentation
• Manages and tracks all outside requests that come in from other facilities and ships complete specimens and materials timely

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement. You may qualify based on your experience as described below:

• Specialized Experience: One year of specialized experience equivalent to at least the next lower grade GS-05 in the normal line of progression for the occupation. Examples include performing clerical/administrative duties in an office environment; answering and directing phone calls; preparing correspondence; maintaining files/records; and using a computer