Program Supervisor - Shoreview, MN

Position Summary

Aid the Program Director in managing all aspects of the program operations. Step in as the Program Director when they are absent.

About the Role

Oversee day-to-day program operations, provide supervision and support to staff, and ensure services are person-centered, age-appropriate, and community-focused.

Essential Job Duties

• Provide on-the-job supervision and support to staff, including recognition, guidance, and feedback.
• Ensure staff provide services that are person-centered, age-appropriate, and community-focused.
• Engage individuals receiving services in the daily planning and delivery of services.
• Develop and implement daily schedules for staff and persons served, including center-based, community-based, and mobile work crew activities.
• Assign individuals to activities and program areas based on their program goals and needs.
• Oversee individualized program planning for persons served at the center.
• Attend support team meetings for persons served and advise Service Coordinators on the planning process.
• Identify and secure referral or additional services for persons served when needed.
• Advise the Program Director on staff training needs and provide training to ensure all staff are properly skilled and equipped.
• Evaluate staff performance, including goal setting and performance reviews, and address performance issues when necessary.
• Maintain a professional and positive environment and serve as a role model for staff and program participants.
• Oversee medication administration and ensure staff adhere to procedures.
• Ensure the safety and health of staff and persons served by identifying and correcting hazards and enforcing safety policies.
• Communicate promptly to the Program Director about health and safety issues.
• Afford support to the Program Director in identifying and implementing procedural enhancements and quality improvement measures.
• Identify and promote best practices in service delivery and performance improvement.
• Attend and participate in staff meetings and training as requested.
• Serve and participate on committees as requested.
• Plan and direct volunteer work as assigned.

Requirements

• A minimum of 2+ years of supervision or demonstrated leadership role in a human service field related to adult disability services.
• A four-year degree in a related field or a two-year college degree with two years of work experience with persons with disabilities.
• Qualified for employment in a day training and habilitation program as determined by the MN Department of Human Services.
• Pass background checks as required by law or MSS.
• Strong written and verbal communication skills.
• Demonstrated leadership skills and ability to work independently and cooperatively with coworkers and supervisors.
• Strong customer relations skills and ability to relate well with people with disabilities.
• Basic computer skills, including Windows, word processing, and basic spreadsheets.
• A valid driver's license and insurability as determined by the insurance carrier.

Qualifications

• A minimum of 2+ years of supervision or demonstrated leadership role in a human service field related to adult disability services.
• A four-year degree in a related field or a two-year college degree with two years of work experience with persons with disabilities.
• Qualified for employment in a day training and habilitation program as determined by the MN Department of Human Services.
• Pass background checks as required by law or MSS.
• Strong written and verbal communication skills.
• Demonstrated leadership skills and ability to work independently and cooperatively with coworkers and supervisors.
• Strong customer relations skills and ability to relate well with people with disabilities.
• Basic computer skills, including Windows, word processing, and basic spreadsheets.
• A valid driver's license and insurability as determined by the insurance carrier.

Benefits

Competitive pay, benefits, and bonuses. Salary range: $47,500 - $52,000 based on experience. Comprehensive health benefits and generous paid time off. Learn more at mssmn.org/benefits.