Program Supervisor - Mankato, MN

Job Purpose

The Program Supervisor plays a key role in ensuring a safe, supportive, and well-run home environment for the individuals we serve. This position oversees daily operations, supports staff, and helps maintain a high quality of care. The Program Supervisor provides guidance, encouragement, and hands-on assistance to help individuals thrive both at home and in the community.

Schedule

This role typically follows a Monday–Friday schedule, with direct-support shifts complemented by administrative hours arranged around program needs. Schedule: Monday-Friday (and every other weekend for our ICF location)

Location

Multiple locations in the Mankato area.

Wage

Starting wage is $22.00 per hour. After 90 days, staff are eligible for $22.50 per hour. After 1 year, staff are eligible for $23.00 per hour.

Perks

• Paid Training
• Competitive Benefits
• Overtime Pay
• Flexible Scheduling
• $1000 Bonus

What You'll Do

• Provide supportive, person-centered supervision to individuals and team members while maintaining professional boundaries.
• Assist individuals with daily living needs and encourage engagement in home and community activities.
• Support medical needs, including medication administration and attending appointments.
• Monitor personal finances for individuals served and maintain a clean, safe living environment.
• Oversee program operations, including budgeting, location upkeep, equipment, and vehicle maintenance.
• Complete required documentation and communicate updates related to programming, shifts, and maintenance.
• Supervise and support staff through scheduling, orientation, team meetings, and performance management.
• Ensure safe staffing ratios and promote a positive, team-oriented work environment.
• Participate in on-call rotation and handle tasks during unstructured shift time.
• Aid in planning and implementing person-centered plans.
• Follow all health, safety, and HIPAA guidelines.
• Provide direct care and support as needed.
• Perform other duties as assigned.

Qualifications

• Minimum 6 months of supervisory experience or equivalent education/experience.
• Demonstrated ability to serve as a positive role model for staff and individuals served.
• Must be at least 18 years old with a high school diploma or GED.
• Valid U.S. driver’s license with an insurable driving record (unless otherwise noted).
• Strong verbal and written communication skills.
• Self-motivated with strong interpersonal skills; able to problem-solve and respond effectively in emergencies.
• Able to facilitate conflict resolution and apply basic behavioral concepts.
• Positive attitude and strong advocacy skills.
• Able to work both independently and collaboratively.
• Must pass a Minnesota Department of Human Services Background Study.