Program Supervisor - Intact Family Services

Brightpoint invites you to join our team of mission-driven staff who share a common vision: an equitable world where all children and families thrive in strong communities. As a leader in the human services sector for 140 years, we aim to advance the well-being of children by investing in families and strengthening communities through data-informed, collaborative, and preventative solutions.

About the Role

The Program Supervisor of Intact Family Services is a critical member of both the region’s child welfare team, as well as the agency’s broader leadership team, working collaboratively within and across programs to ensure a relentless focus on keeping children safe and supporting families. The Intact Family Services program provides families with intensive, trauma-informed case management services using Solution-Based Casework (SBC), an evidence-informed casework model of partnering with families to help them reach their goals. As the Program Supervisor, you will provide reflective supervision to Intact Specialists, and be a vocal advocate for continuous program evaluation and improvement, all with the goal of helping children and families thrive.

Responsibilities

• Plan and conduct regular staff meetings.
• Provide individual case consultation and supervision to staff.
• Provide back up and coverage for team members, as required by program.
• Responsible for monitoring and implementing the program’s continuous quality improvement process including outcome measures, assessments and funding reports.
• Develops methods to enhance the quality of services and improve the ability of the programs to identify and address specific individual training and consultation needs.

Requirements

• Master’s Degree in Social Work or a closely related field required.
• At least two years’ social services experience required (child welfare experience highly desirable).
• Child Welfare Employee License (CWEL), Child Endangerment Risk Assessment Protocol (CERAP), and Child Abuse and Neglect (CANS) certification required, or ability to obtain within 90 days of hire.
• Ability to attend in-person meetings and events as needed required.
• Valid driver's license, insurance, and a reliable vehicle required.

Pay

Range is between $72k–$76k. Offers are based on relevant experience, education, qualifications, skills, certifications, and alignment with organizational needs. A $3,000 CWEL Stay Bonus is payable in two installments: $1,500 after 6 months of consecutive employment and $1,500 after 12 months of consecutive employment. Eligibility for the bonus is contingent upon the role requiring the CWEL certification.

Benefits

• Medical, dental, and vision insurance.
• 3+ weeks paid time off in the first year including the week between Christmas and New Year’s Day (PTO increases with tenure).
• 11 paid holidays.
• Supplemental insurance options.
• 401(k) with match.
• Access to leadership development opportunities and one-on-one mentorship through the Emerging Leaders program.
• Approved agency for Public Service Loan Forgiveness (PSLF).

Schedule

Full-time, salaried; general business hours with some flexibility required for on-call responsibility and special projects.

Location

Hybrid (remote/in office), must be within reasonable driving distance to East St. Louis, IL.