Program Supervisor - CRTF

Job Description

Elwyn seeks a Program Supervisor to oversee daily operations of assigned units within the Children’s Residential Treatment Facility. Key responsibilities include:

• Create daily program plans and ensure they are sufficiently scheduled, clearly communicated, and consistently followed.
• Maintain client’s daily schedules and communication protocols such as picture schedules, PECS, AAC devices, and sign language.
• Report maintenance issues to the Operations Manager.
• Provide supervision of assigned staff in areas including recruitment, selection, leadership, coaching, training, performance management, promotion, discipline, and termination.
• Ensure ABSS staff receive thorough onboarding, required certifications, and ongoing professional development.
• Participate in supervision with Operations Manager and/or Director of Operations, providing and responding to feedback.
• Maintain staff schedules and time and attendance in appropriate systems.
• Provide assistance, guidance, and training to ABSS in crisis intervention, BSP implementation, daily client care, and daily duties.
• Oversee and ensure ABSS compliance with unit chores, cleaning tasks, and organization tasks.
• Lead the response to critical incidents, document, debrief with staff, and ensure follow-up actions.
• Ensure ABSS compliance with daily progress notes, data collection for behavior tracking, and assessments.
• Collaborate with the clinician and treatment team to ensure plans are effectively implemented.
• Perform CPR & crisis intervention using agency protocols.
• Perform other duties as assigned.

Qualifications & Skills

• Bachelor’s Degree required, preferably in counseling, psychology, social work, behavioral psychology, special education or other human service-related field.
• Applied Behavioral Analysis (ABA) experience required.
• Two years’ experience working directly with special needs children/adolescents, preferably clients on the autism spectrum, in the mental health or education fields.
• Residential service experience preferred.
• Demonstrated experience in data collection and implementation of behavioral protocols and treatment plans.
• Supervisory experience preferred.
• Demonstrated ability to work effectively as part of a team.
• Successful completion of Safe Crisis Management/Intervention training, CPR/First Aid training, Behavior Management, Data Collection training, and any other required trainings by the program or for specific clients’ needs.
• Excellent customer interaction, collaboration, presentation, and written and verbal communication skills.
• Basic experience with Microsoft Office applications, including Word, Excel, and Outlook.
• Knowledge of Electronic Health Record (EHR)/Electronic Medical Record (EMR) preferred.
• Current, valid driver’s license in state of residence, three (3) years driving experience in the United States, and acceptable driving record.

Equal Opportunity Employer

Elwyn is an Equal Opportunity Employer. Elwyn does not discriminate on the basis of race, color, religion, creed, ancestry, pregnancy status, medical condition, gender, gender identity or expression, genetic information, sexual orientation or identity, age, national origin, citizenship, handicap status, marital or family status, mental or physical disability, perceived disability, military or veteran status, political activities or affiliations, or any other characteristic protected under applicable federal, state or local law, ordinance, or regulation. If you need a reasonable accommodation for any part of the employment process, please contact us by email at ADArequest@elwyn.org and let us know the nature of your request and your contact information. Know Your Rights: Workplace discrimination is illegal.