Program Supervisor - CRS

We need to produce HTML fragment with sections: About the role? The posting includes Overview, Job Description, Duties and Responsibilities, Education/Skills/Experience Requirements, Benefits (listed in Overview). Also maybe Pay/Schedule not present. So we should include sections: About the role (maybe from Overview?), Responsibilities (Duties and Responsibilities), Requirements (Education/Skills/Experience Requirements), Benefits (list from Overview). Also maybe Qualifications? Not separate. Use

for each section heading. Use

• for any list of duties/requirements/benefits. Use

  for prose. We must not repeat job title as heading. No Job ID. Remove boilerplate like EEO, etc. Also remove application instructions (Apply today). Also remove navigation/cookie etc. We need to preserve all substantive information. So we need to include the overview paragraph(s) about Elwyn mission, benefits list, etc. Also the job description paragraph about seeking a Program Supervisor responsible for overall management etc. Then duties and responsibilities list (the long list). Then education/skills/experience requirements list. We need to format as HTML fragment only. Let's extract content. Overview text: "Overview Join a Team That Changes Lives For more than 170 years, Elwyn has been leading the way in supporting children, teens, and adults with autism, intellectual and developmental disabilities, and behavioral health challenges. As a mission-driven nonprofit, we’re here to create real change – helping people lead meaningful, fulfilling lives. Now, we’re looking for passionate team members to join us. Here, your work will change lives – including your own. You’ll make an impact every day, find purpose in what you do, and grow in a career that truly matters. At Elwyn, we take care of you while you care for others. We offer: Generous Paid Time OffComprehensive Medical/Dental/Vision Benefit PackagesEarned Wage Access/On-Demand PayPaid On-the-Job TrainingTuition ReimbursementCareer Advancement Opportunities and GrowthFlexible SchedulesRetirement Savings Plan Join us and be a part of something bigger. Apply today." We need to remove "Apply today." (application instruction). Also maybe "Join us and be a part of something bigger." is okay as prose. We need to separate benefits list: "Generous Paid Time Off", "Comprehensive Medical/Dental/Vision Benefit Packages", "Earned Wage Access/On-Demand Pay", "Paid On-the-Job Training", "Tuition Reimbursement", "Career Advancement Opportunities and Growth", "Flexible Schedules", "Retirement Savings Plan". They are currently concatenated without commas. We'll split them. Now Job Description paragraph: "Elwyn seeks a Program Supervisor, who will be responsible for the overall management of identified community residential service location(s), including the orientation and supervision of all assigned staff, medications oversight, medical appointments, food shopping/petty cash/menu implementation, fire drills, room care, outcomes implementation and documentation, physical site maintenance and vehicle issues." We keep that. Then Duties And Responsibilities heading (we will use

  Responsibilities

  ) and then list items. We need to extract each duty as separate
• . The duties are a long paragraph with many semicolons and conjunctions. We need to split into sensible list items. The instruction: use
  • for any list of duties/requirements/benefits. So we need to turn the duties into list items. We must preserve all substantive information; not invent or summarize away detail. So we need to break the paragraph into items, each representing a duty. We can split by sentences or by semicolons where appropriate. Let's parse the duties text: "Participate and give input in the interview process and collaborate with the Operations Manager (OM) and Program Specialist (PS) to maintain a team of staff focused on Individual Support Plan (ISP) outcomes, program structure and client rights through ongoing support, training, and regular staff meetings" "Provide timely feedback on Life Skill Associates (LSAs) and Lead LSAs job performance to the OM, and, in the moment, direction and education to the Life Skills Associates, as needed" "Ensure personnel assigned to their location(s) maintain compliance with training and credentialing requirements including but not limited to completing site orientation with staff before working at the home, and support completion of 24 hours of training annually and completion of required annual training topics by scheduling staff for training in the learning management system, notifying staff of their training registrations and coordinating employee worksite schedule to support participation in training activities; report site training compliance to OM" "Provide ongoing guidance to staff regarding the daily care, instruction, and safety of individuals supported at assigned program site as outlined in the ISP" "In conjunction with the OM, ensure sites operate in accordance with the organization’s quality standards for safety, cleanliness, and comfort, and state licensing and accreditation standards by reviewing including but not limited to routine maintenance and cleanliness of vehicles assigned, environmental audits of physical site, staff documentation of daily shift activities and by delegating or performing corrective action plan completion and following up with site and maintenance staff accordingly" "Communicate operational needs and status to Operations Manager to maximize overall efficient and effective operations of the site" "Inventory items in first aid kits in the program and in the vehicle reporting missing items to the OM for replacement" "In collaboration with the OM, direct LSA staff in the following to ensure:" then sub-bullets: - "Accurate and safe completion of medication administration and documentation including but not limited to medical appointment follow up, processing of medication scripts, picking up medication from pharmacy, updating Medical Administration Records (MAR), accurate completion of required paperwork including but not limited to progress notes by staff for submission to program management." - "Effective utilization of petty cash to purchase items as directed by the Operations Manager" - "Compliance with following the established menus" - "Proper utilization of Elwyn property to maximize use of resources for the individuals" - "Completion of monthly and new admission fire drills including documentation of the drills" - "Ensure execution of community outings at the direction of the Operations Manager and/or the Program Specialist (PS)" - "Implementation of care plans toward individual outcomes and support for specific basic individual needs" - "Completion of room care/chores and other aspects of the individual’s health and safety requirements" - "Support the transportation team and the OM in the scheduling of, follow through for, and transportation to, medical appointments ensuring medical appointments are kept and adequate staffing levels are maintained in order to keep appointments" - "Create monthly activity calendar based on individual’s preferences and as required by ISPs and regulations" - "Communicate use of staffing resources, regarding maximizing resources to fulfill community outing requirements, as directed by the Operations Manager" - "Support and verify staff hours worked using sign-in sheets for staff in accordance with established program protocols and the Operations Managers direction" - "Respond to contact from the community and the families of individuals in the absence of the OM" - "Assemble and maintain personal care books including but not limited to the client face sheet (CFS) and the care record" - "Organize and deliver copies of progress notes to the PS for use in completion of monthly and quarterly reports" - "Participate in the development and implementation of the ISP by sharing information with the PS regarding the individual’s participation in program activities and progress toward Outcomes, and by reinforcing LSAs’ work with the individual on working toward the identified Outcomes within the scope of the established plan" - "Complete paperwork and maintain all documentation as assigned (and as applicable to specific program regulations, as determined by program management for the program site including but not limited to daily logs, , daily goal reports, assessments, daily financial transactions, MAR, behavioral data sheets, Incident Reports, Parent/Guardian/Other contact form, etc." - "Aid in the resolution of problematic situations (e.g. communication difficulties, times of distress or agitation) that may occur for individuals supported and notify program management of any unusual or emergency situations" - "Assist the Operations Manager to complete MAR reviews in accordance with established Medication Administration regulations" - "Serve as first point of contact during assigned shift/schedule for daily and emergency situations carrying their work phone during all work times to ensure immediate communication with others" - "Verify and report the compliance to the Operations Manager of proper staffing levels and work distribution within assigned program site and maintain levels of supervision as defined in Individual Service Plan (ISP)" - "Document and report on employee performance-related issues as needed to the Operations Manager" - "Complete required training to become certified as a medication practicum observer and maintain certification" - "Participate in nursing meetings by sharing information about the individuals and their response to medical interventions including but not limited to recovery from illness, response to medications and any seizure activity" - "Ensure census is set in electronic record and provide backup to lead LSA for census setting as needed" - "Remain current with own required training certifications, meets state-regulated licensing and regulatory accreditations, and adheres to mandatory requirements" - "Pick up and deliver mail from/to Media Campus, sorting mail accordingly at the site" - "Report any infraction of Elwyn policies to program management" - "Provide on-call coverage as assigned" - "Perform cardiopulmonary resuscitation (CPR), medication administration and crisis intervention techniques in accordance to agency trained protocol" - "Perform other duties as assigned" We need to include all these as list items. Now Education/Skills/Experience Requirements paragraph: "High School Diploma required, Bachelor’s degree in business or human service field preferredTwo (2) years of experience in residential programs for people with disabilitiesExperience with Microsoft Outlook, Word and Excel preferredAbility to be flexible and adaptable in work schedules and work assignments as defined by program needsAbility to effectively communicate both in writing and verballyAbility to request, accept and utilize feedback and training appropriatelyAbility to provide effective feedback, training, and delegate job assignmentsAbility to perform cardiopulmonary resuscitation (CPR), medication administration and crisis intervention techniques in accordance to agency trained protocolDemonstrated ability to work effectively as part of a team Demonstrated ability to work independentlyDemonstrated strong organizational, time management and prioritization skillsDemonstrated ability to multi-task Must possess strong customer interaction and written and verbal communication skillsAbility to work in a fast-paced environment and manage and prioritize multiple, often competing, prioritiesDemonstrated strong attention to detail Demonstrated excellent judgment with the ability to independently solve problems and make decisions with little or no need for direct supervisionDemonstrated ability to anticipate future needed changes or identify problem areas and take effective actionsMust possess excellent customer interaction, collaboration, presentation, and written and verbal communication skillsExperience using electronic client record a plusMust possess a current, valid driver's license in state of residence, have a minimum of two (2) years of driving experience within the United States, and have an acceptable driving record" We need to split into list items. There's no punctuation between some items; we need to infer splits. Let's manually split by logical breaks: - High School Diploma required - Bachelor’s degree in business or human service field preferred - Two (2) years of experience in residential programs for people with disabilities - Experience with Microsoft Outlook, Word and Excel preferred - Ability to be flexible and adaptable in work schedules and work assignments as defined by program needs - Ability to effectively communicate both in writing and verbally - Ability to request, accept and utilize feedback and training appropriately - Ability to provide effective feedback, training, and delegate job assignments - Ability to perform cardiopulmonary resuscitation (CPR), medication administration and crisis intervention techniques in accordance to agency trained protocol - Demonstrated ability to work effectively as part of a team - Demonstrated ability to work independently - Demonstrated strong organizational, time management and prioritization skills - Demonstrated ability to multi-task - Must possess strong customer interaction and written and verbal communication skills - Ability to work in a fast-paced environment and manage and prioritize multiple, often competing, priorities - Demonstrated strong attention to detail - Demonstrated excellent judgment with the ability to independently solve problems and make decisions with little or no need for direct supervision - Demonstrated ability to anticipate future needed changes or identify problem areas and take