Program Supervisor - Caswell

Position Purpose

The Program Supervisor directly supervises Direct Support Professional staff; assures proper implementation of The Phoenix Residence policies and procedures; supervises and assists in the coordination and implementation of Coordinated Service and Support Plans/Individual Program Plans which includes programs in activities of daily living, community integration, socialization, health management, etc. Completes functions as the program's Designated Coordinator and/or works in conjunction with the designated QIDP in the implementation and monitoring of individual program plans. This is an hourly position.

Responsibilities

• Is responsible for the training, supervision, evaluation and management of the House Supervisor and Direct Support Professional staff.
• Affirm 24-hour coverage of the home and monitors services across multiple shifts. Maintains staffing levels according to budgetary and safety guidelines per policies.
• Maintains the appearance of the house and grounds is always well maintained and meets standards for sanitation and infection control.
• Completes audits as required to oversee and monitor services.
• Performs, oversees and trains direct care duties for individuals living in the home.
• Develops, implements, and monitors individualized Program Plans, to include staff training on implementation of plans. Coordinates and facilitates individual meetings.
• Completes QIDP duties according to regulatory requirements.
• Advocates for the needs of the individuals residing within the home.
• Manages individuals' finances per established procedures.
• Completes household operations, including but not limited to: cooking, cleaning, laundry, ordering groceries and supplies as necessary.
• Identifies and responds to individual needs in emotional and social areas; however, intervention in these areas does not fall within the meaning of psychotherapy.
• Performs tasks which fall within Category II of infection control; which may include exposure to blood, body fluids or tissue.
• Adheres to all safety policies and procedures, fosters awareness and actions that promote a safe living and working environment.
• Follows established lifting and transfer guidelines. Trains others in proper lifting techniques and body mechanics.
• Understands, implements, and complies with all policies, procedures, and philosophy of PRI; as well as all rules and regulations of licensing agencies.
• Participates in fundraising efforts in order to assure fiscal integrity of the entire organization to include: annual fundraising events, mass mailings, capital campaigns, planned giving, and grants writing.
• Attends all mandatory in-services and meets annual training requirements.
• Takes on extra projects, participates on at least one committee, and other committees as necessary.
• Communicates effectively with individuals, staff, supervisors, families, interdisciplinary team members, and other customers verbally and in writing.
• Displays cooperative, supportive and positive conduct and presents self as an effective role model in representing The Phoenix Residence.

Qualifications

• High School Diploma Required.
• Minimum of 2 years Supervisory/Management experience or four (4) year BA or BS degree in related field (sociology, psychology, social services, etc.).
• Ability to assist with completing Qualified Intellectual Disabilities Professional (QIDP) duties as needed; QIDP preferred.
• CPR, First Aid, and Trained Medication Passer certified within first sixty (60) days of employment.
• Holds valid driver's license and maintains a safe driving record in order to drive company vehicles. Trained to drive Phoenix owned vehicles within first sixty (60) days of employment.
• Ability to maintain a flexible schedule. This position includes 44 hours of direct support care per pay period and may include working weekends and holidays.
• Ability to be responsible for 24 hour on-call coverage, and respond to issues as necessary.
• Excellent problem solving, decision making and organizational skills.
• Ability to read, write, and speak the English language adequately to respond to individual's needs.
• Communicates effectively both verbally and in writing; listens accurately and responsively. Responds to communication in timely manner and reviews e-mail daily.
• Ability to see and hear in order to make assessments.
• Ability to frequently lift up to 75 pounds, which includes lifting objects and/or transferring individuals.
• Ability to sit, stand, stoop, bend, reach, and push/pull wheelchairs.
• Ability to respond to emergencies in accordance with procedures and guidelines.
• Proficient in Microsoft Office (Word, Excel, Outlook, etc.) and have the ability to use a computer for required documentation, communication, time keeping and other assessments.
• Ability to operate and maintain household, office, and facility equipment.
• Ability to be employed full time.