Program Supervisor (Bilingual Mandarin or Cantonese)

MENTOR Adult Day Health, a member of the Sevita family, provides day programs for elders with complex medical or rehabilitative needs. This allows seniors to obtain quality healthcare while remaining active and involved in the community and continuing to live in their own homes. Our programs are staffed with qualified, experienced licensed nurses and caregivers who are trained to provide individual assistance to each person we serve.

About the role

We are seeking a Program Supervisor to support the daily operations of our Joyful Living Adult Day Health program in Charlestown, MA. Bilingual proficiency in Mandarin or Cantonese required.

Responsibilities

• Supervise and support program staff, including interviewing, hiring, onboarding, orientation, and ongoing development
• Ensure staff complete required in-service training, certifications, and continuing education
• Serve as Program Director in their absence, as needed
• Advocate for participants' rights, dignity, safety, and quality of care
• Recognize and appropriately respond to signs of abuse, neglect, or other concerns affecting participant well-being
• Assist with compliance related to DHHS requirements and other regulatory and accreditation standards
• Support participant admissions and coordinate staffing schedules
• Assist with staff training and professional development
• Support emergency preparedness, evacuation planning, and related staff education
• Provide administrative and office support to ensure smooth daily program operations
• Make recommendations regarding hiring, transfers, promotions, performance, and other staffing decisions
• Collaborate with the interdisciplinary team to promote high-quality participant care and services

Requirements

• Bachelor’s degree in social services or a related field required
• Minimum of 2 years of experience providing direct or indirect support services in a medical, healthcare, or rehabilitation setting
• Experience working with individuals with disabilities is preferred
• Previous supervisory or leadership experience is a plus
• Strong organizational skills and exceptional attention to detail
• Excellent written and verbal communication skills
• Reliable, responsible, compassionate, and professional approach to work
• Ability to work effectively as part of a collaborative, interdisciplinary team
• Commitment to the organization’s mission, values, and participant-centered approach

Benefits

• Competitive salary of $60,000–$65,000
• Medical, dental, and vision insurance
• 401(k) with company match
• Paid time off and paid holidays starting on day one
• Dayforce Wallet for access to earned wages before payday
• Employee referral bonus program
• Perks at Work employee discount program

Schedule

• Consistent Monday–Friday day-shift schedule
• No weekend work