Program Supervisor- BHSH

Key/Essential Functions & Responsibilities

• Oversees all day-to-day operations of program, including the development and implementation of therapeutic programming and groups by the interdisciplinary team.
• Ensures the appropriate, therapeutically documented level of supervision in program at all times to protect the health, safety and habilitation of the people we support, consistent with agency philosophy and department practices and in line with Federal, State, Local and regulatory requirements.
• Provides effective leadership, developing a team that provides quality care and positive outcomes by maintaining a work environment that is free from harassment and discrimination and by fostering an open-door policy, using participatory management to maintain direct relationships with staff and bolster morale.
• Captivates all members of the interdisciplinary team (IDT), promoting and maintaining the excellence of the program and ensuring implementation of person-centered treatment and behavior plans and coordination of medical care, medication administration and other necessary services in accordance with all applicable written plans.
• Maintains a safe, secure and compliant work environment for staff and the people we support by understanding, communicating, keeping current with and adhering to all applicable processes, procedures, regulations, other requirements and best practices, including for documenting, tracking and reporting incidents and other occurrences (e.g. workplace injuries, incidents, errors, absences, leaves, etc.).
• Directly supervises direct care staff and supports Assistant Supervisor in supervision of DSP/RBTs, regularly directing activities to ensure the needs of the people we support are met, providing support and feedback and ensuring completion of on-site orientation, program-specific and other trainings and appropriate documentation of initial and renewed credentials in electronic and paper files, in accordance with all applicable requirements.
• Schedules and facilitates weekly program leadership meetings including clinical team to identify and assess operational, staff, treatment or other programmatic issues, risks, conflicts and/or concerns, collaborating with the team to review, discuss and determine solutions for rectifying issues, including those that present possible health endangerment or hazardous conditions and escalates recommendations and significant issues to supervisor or other appropriate regional leadership to coordinate effective solutions.
• Serves as Administrator-on-Call (Available/On Call Supervisor) with other program leadership on an as needed basis and provides program/floor coverage performing all duties of DSP/RBT, when necessary.
• Serves as Transition Navigator for the BHS Home, ensuring a comprehensive and person-centered approach to treatment and planning for continued success following discharge for each resident through:
• Planning each person’s admission to and discharge from the BHSH and establishing and monitoring necessary services and providers.
• Ensuring ongoing medical and psychiatric care is appropriately coordinated and scheduled, as needed.
• Conducting outreach to community providers and fostering communication between the BHSH and each person’s system of care.
• Identifying ongoing support and training needs of families and providers of people receiving services in the home.
• Performing regular check-ins with BHSH staff to discuss the progress of people being supported and acquire updates for transition planning.
• Facilitating treatment team meetings to discuss each person’s stay at the home, planning for successful transition on an ongoing basis, based on individual needs.
• Maintaining documentation of meetings and progress, including attainment of performance deliverables during the person’s time at the home and discharge/transition plans.
• Establishing post-transition supports and coordination including regular check-ins at predetermined intervals following discharge.

Minimum Qualification Requirements

• Consistent with 42 CFR 483.430, must meet the federal requirements for a QIDP: Have at least 1 year of experience working directly with persons with intellectual disability or other developmental disabilities; and Is one of the following: Doctor of medicine or osteopathy; or Registered nurse; or For Human Services Professional, an individual who holds at least a bachelor's degree in a human services field (including, but not limited to sociology, special education, rehabilitation counseling and psychology).
• Shall be at least 18 years of age.
• Hold or obtain within one (1) year of appointment, certification as a Registered Behavior Technician (RBT) and maintain for duration of assignment.
• Must hold or obtain (and maintain) Crisis Management Training and Ukeru Full Certification issued by Ukeru Systems and any additional certifications as required by program assigned and persons supported (e.g. Medication Administration, CPR, etc.) within one (1) year of appointment.
• Valid Driver’s license with no more than 5 points.
• New Jersey State drug test screening is mandatory prior to employment and randomly/for cause, as applicable.
• Excellent written and oral communication skills including the ability to appropriately document services provided and summarize progress and to effectively convey information across various levels, including with external providers or circles of support.
• Strong supervisory and leadership skills and ability to effectively manage, coach and support staff through hands-on support.
• Strong interpersonal and problem-solving skills and ability to remain calm, act assertively and display professional competence and good judgment in stressful situations, including with challenging individuals or behaviors and work in a high energy, fast-paced environment.
• Ability to manage multiple tasks and priorities while quickly addressing changing needs to plan and effectively meet programmatic needs.
• Highly flexible, with willingness to take initiative.
• Proficiency with computers and Microsoft Office Suite and ability to quickly learn electronic systems including Workday and electronic medical record/documentation systems (DA, BA, etc.) to complete tasks.
• Ability to report regularly to assigned program and to remain on shift to provide coverage and/or to facilitate coverage needs to maintain minimum coverage requirements of program.
• Ability to respond to calls and programmatic needs beyond regular work hours/be on-call, as needed.
• Ability to meet essential physical demands of position including frequent walking, sitting, standing, bending, twisting, stooping, kneeling, crouching, pushing, pulling and reaching with hands and arms; use hands to handle, finger or feel objects, tools or controls; assisting with lifting/moving individuals of any weight with assistance of mechanical lifts or other equipment and/or pushing individuals in wheelchairs; lifting and/or moving up to 25 pounds or running on occasion; having the physical capacity to work with and implement emergency interventions as per the person’s Individual Behavior Support Plan and Individual Emergency Intervention Plan, if/as needed, including lifting/moving individuals of any weight with or without assistance of equipment and/or other staff.

Preferred Qualification Requirements

• Previous experience as a supervisor, including at least three (3) years supervising staff.
• Five (5) years of experience supporting people with intellectual/developmental disabilities as a direct support.