Program Specialist, Youth Services

Req #: 0000259418 | Part-Time, Day Shift | $21.96 - $27.28 per hour | Elizabeth, NJ

About the Role

Our Youth Services Program Specialists work collaboratively to promote optimal development and prevent long-term social-emotional challenges in adolescents, young adults, and their families. By providing comprehensive office coordination, community outreach, and initial client triaging, our specialists proactively engage our most vulnerable youth to provide connection and vital resource support. We view our program specialists as a critical component of the care plan and recognize the incredibly positive impact they have on the developmental journeys and outcomes of our students and communities.

Responsibilities

• Act as the primary, initial point of contact for the youth program while building and maintaining strong relationships with students, families, school personnel, and community stakeholders.
• Collect vital program data, input entries into the tracking management system, and generate reporting metrics to assist the Director with continuous program evaluation.
• Partner with school-based staff to participate in student screenings and initial intake assessments to properly identify appropriate service referrals and concrete community resources.
• Network and build strategic partnerships with external community-based organizations to support seamless referral pathways for high-need families.
• Manage day-to-day office workflows, monitor calls, route incoming correspondence, and serve as the operational liaison to manage purchase requests and supply chain delivery.
• Co-facilitate the development, coordination, and direct supervision of youth community engagement and therapeutic recreational activities.

Qualifications

• A minimum of a Bachelor’s degree in Social Work, Psychology, Sociology, or a closely related allied human services field is required.
• Previous experience working within an educational, instructional, community case management, or youth-focused social services environment is preferred.
• Demonstrated proficiency with electronic data systems, resource navigation protocols, and building relationships across diverse population demographics.

Skills

• Deep passion for creating and delivering a differentiated, welcoming support experience for students and adolescents navigating complex social and educational milestones.
• Belief in youth advocacy strengthened through kindness, empathy, collaborative multidisciplinary communication, and active listening.
• High standards for maintaining a safe, welcoming, and highly organized therapeutic office environment.
• Exceptional communication, prioritization, and time-management capabilities to handle multi-task administrative demands and detailed compliance logs.
• Adaptability to remain comfortable sitting or communicating constantly throughout the day, with the physical coordination to occasionally handle local driving or programmatic activity tracking.

Pay

$21.96 - $27.28 per hour

Schedule

Part-Time, Day Shift